Recent content by phvoice

What currently displays is if internal users name is Joe Smith at extension 6700 and they are calling John Doe - the display will read: "Smith, Joe to Doe, John", and what user would like is to see "Smith, Joe 6700 to Doe, John".

I am working on an issue where I have a phantom number ringing in on 3 phones that have the phantom number as 3 bridged appearances on the phone. The issue is on internal calls the internal extension number of the callers do not show up on the display. I tried setting in System Parameters...

Is there some sort of adapter that allows you to utilize more then one adjunct through an 8400 adjunct port? Example a headset and a speaker box - so user does not have to plug and unplug when they want to use one or the other? Thank you, cwphile

Is this the case on all phone types, or just on 54 series? I have a customer complaining of the same thing.

Thanks Jedi - I think you are right - that is where we are now. Rebuilt the offending mailbox a few days ago, and waiting to see if it occurs again. As of now it appears to be working.

Thank you IPAlot - any thoughts on what it could be if it is not the ringback feature? It is on 3.0.

Anyone have an issue with using Voicemail Ringback, and it will continue to Ringback notify someone that has no messages old or new?

Thank you Nath4 - I think I read that post around the 4 and the 5th. I had checked the different things there, but don't think that I connected that if the site is set up in location it would run seperately then the system time. System time was set up with Daylight 1 rule and location was at 0...

I am working on a 8300 that has 4620s connected to it. Since Daylight Savings time the time on the phones will not update. The time on the 8300 is correct, and I checked out as many posts as I could on time, and everything looks correct in the system in regards to the time change. I have had a...

Thank you gphone for the response. I have two systems connected already this way. So I played with it, and already have your above suggestion working. I am currently trying to get it seamless from the user side so they do not have to add a number in front of it. Is there a way to do AAR...

I am looking to connect a Definity G3siR6 to an IP Office. The Definity right now is on a 3 digit plan that they do not want to change. We are looking for a way to route calls across a PRI tie trunk using UDP? I see that UDP can be setup as either 4 or 5 digits. Is there a way to add a 4 digit...

My apologies - I forgot to follow up on this. Avaya gave us a non-released firmware version for the 4620 phones, which had more aggressive echo cancellation on it. Overtime this did not show to make an improvement at least to the customers satisfaction. The customer had us replace them with...

After reading skara's post on this I went back to trying to connect through the G700 MGP IP Address. Which is what I believe they were referring to in getting the IP address off the Media Gateway screen. I had tried this before, but on the second try I was successful. I have found my FTP...

I noticed several posts in regards to users on IP hardphones getting a random echo on outbound calls across analog lines. None of the posts have mentioned a solution that has helped to resolve the issue. We are currently dealing with this, and are in the process of escalating it with Avaya, but...

Thank you for your reponses. Unfortunately Our issue is this: The customer does not want callers to get a busy signal ever. At the same time they are only going with two lines. We felt the telco voicemail was the best bet to ensure all calls were getting answered. If both lines are tied up...