Thanks for all of your help.
On my next trip to their site I will implement these changes,once again thanks to everyone that pitched in on this for me!
Here is what is in the Flash at present.
Is there a way to salvage any of this or do I need to start from scratch?
Thanks
County Attorney’s Office Custom Call Routing Tree
Home Menu 0 and then options 1-5 are “menus"
From these menus there are another 1-8 options
"no other menus...
Thanks to all that have responded. As I remember no one is complaining of getting stuck..the customer just does not want the caller to have any other option other than disconnect after listening to the after hours greeting.
Thanks Again Too All!
No, I have not tried that yet. It will be sometime later this week before I can get back to the site to try anything different,so any suggestions are welcome and Thank You for responding to me.
I have a CICS 8 x16 running 7.1 w/CLID tied to a Startalk Flash running 2.0 software.
My problem is getting the call to disconnect after the caller hears the after-hours menu play. I also have CCR built for this customer (Tree 1) to use during their normal business hours of 8:00 a.m. to 4:30...
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