I appoligize ahead of time, I do not have experience with the SX 50. I have a customer with a motel that reduced his lines from 6 to 2 and now I need to program the switch so his customers can call out without getting dead air. Any help is appreciated
I had a IPO 500 V1 R4.2 die, the replacement IPO 500 System Unit came with R8 on it, now manager says unsupported and phones say unlicensed, can I downgrade the base unit to R4? The Avaya ID on both units are the same, but the unit says IPO 500 System Unit-PCS 10 on the old one and PCS 08 on the...
I went on a service call for a downed BCM 50, it seems every night at midnight the system locks up(3 nights in a row). The customer pulls the power on the main cabinet, after 5-10 minutes system works fine all day long. I asked the customer to do a backup,she started, it disabled the phones and...
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