Recent content by phonegeek2

No, it's a standalone IP Office w/UCM

So I have tried to reset the system password mulitple ways. I have tried using manager "Erase Security Settings", I have tried using the Reset button on the back, I have tried via Putty using AT-SECURITYRESETALL but all of them seem to fail? The Putty version will ask for the MAC address which I...

If you call me I can walk you through fixing this, Google my company Gecko Telecom

This docuement helped me ALOT! I'm not the author & I didn't use IIS but rather hfs for the HTTP files but it worked for me! https://files.engineering.com/getfile.aspx?folder=627f938c-8cdf-4822-9d0a-1aa6740f09db&file=Avaya_Vantage_K1x5_setup.pdf

I have a K175 phone working just fine on my IP500v2 System however once I make a call to anywhere (even to Voicemail) the phone stops responding to DTMF? I have called outside auto-attendants & cannot dial any options & again...even when I call my own voicemail(*17), it connects just fine but no...

I too am having the same problem with 9.1.9, SIP Trunks so I suspect it has something to do with that but I haven't been able to resolve it yet?

Anyone here tried to get a Polycom VVX500 (successfully or unsuccessfully)to work on IPO?

No, but the first time it happened...I would say it sat for over 30min.

At one point...I left it connected for almost 1hr but still nothing, I understood that the AT-X only erased firmware but again, it didn't help anyway?

Yes, tlpeter...I've tried that but nothing happens. I've also tried to do the 3.2.999 upgrade & it seems to work but still nothing? The module LED stays RED & is not recognized by the control unit. I've created a new config with the necessary licenses & IP settings, included the DS30 module &...

Just upgraded a 406v2 @ 5.0 to a new 500v2 @ 8.1, everything except a DS30 (500v2) upgraded fine. I have tried everything including DTE w/AT-X to no avail, DS30 just stays Red! Term prog says "tftp load poll fail"? I've even tried using 3rd party tftp program! Any ideas or is it "bricked"?

I just upgraded an IP500v1 from 7.0 to 8.1.57, everything went fine but after the upgrade...we are not able to make outbound or receive inbound calls. Internal calls work fine, the Voicemail is working but no trunk calls. The PRI shows all trunks are "in-service" & idle. There are NO alarms on...

Yes, as I mentioned...watching the TFTP log, I see the new file "holdmusic2.wav" upload to the control unit so it seems to be getting to the IPO...just not playing? I have even tried renaming the file to "holdmusic.com" & it works so there is not a problem with the file I am using...just the name?

I am trying to use multiple sources for MOH on an IP500 running 5.0.18. I can use the external source as the system source & if I use "holdmusic.wav" as the secondary source (for a specific hunt group as an example) it works fine but if I try to use "holdmusic2.wav" as a 3rd source...magic no...

I too am having the same issue with a Kentrox...has anyone figured this one out yer?