Recent content by ph1sh

i found this solution on google groups. it word for me: Sometimes document recovery gets 'stuck' and it requires removal in the Registry. In the Registry locate: HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Resiliency If the Resiliency key is present then Word will invoke document...

i am now experiencing the same problem...when opening word, the document recovery window appears. i can't seem to get rid of it. did you ever figure out a solution? we are running word 2003, terminal server 2003. Thanks, Jen

thanks, actually i guess it would have been hard for anyone to answer since everyone is setup differently. our auto attendant is a part of a short code that tests the conditions of time of day to determine which greeting should be presented. i need to the change the path in the specific tab of...

Hi, We are running IP office 2.1.12, vmailpro 2.1 I have auto attendent turned on for when someone calls our main line. However, I need to change the menu layout temporarily. Where do i change this setting to make it refer to the new menu setup? in Vmailpro client, under users, i have one...

thanks, it worked out but now my boss has given me more detail of what he wants. it's as follows: Between the hours of 9am-5pm a manager would like their assistant to screen all their incoming calls by having them appear in phone manager. After 5pm the manager would like to be able to answer...

hi, my boss wants all his calls to be forwarded to his assistant. he wants his assistant to see the caller's id pop up in phone manager so that the calls can be screened. how do i go about setting this up? we are using ip office 2.1 thanks, jen

we are having a problem with our voicemail system. On of my users has informed me that they are not receiving all their voicemail messages. She had left herself 2 messages as reminders, but never received them, and did not receive a voicemail from a caller who claims they left a message. After...

hi, we have UNLIMITED licenses for PhoneManager PRO, can anyone please direct me to the manual of how to direct dial with from outlook using this? thanks, Jen

we are using voicemail pro 2.1

one of our users is having a problem access their voicemail. in the middle of retreiving a msg, the call will drop and the display on the phone will show *17. has this happened to anyone? do you have any suggestions? Thanks, Jen

how would i get the phone to go back to the hunt group? i looked at the 4400 guide from avaya's site that you suggested, it didn't have any of the letter meanings. thanks again, jen

Hi, Our receptionist phone shows the letter H on it, where it usually show G. Can anyone tell me what these letters mean? Thanks, Jen

hi, we are running ip office manager 4.1. we have our incoming calls setup for an automated attendent. sometimes when someone internally calls the receptionist desk it gets routed to our automated attendent fall back, which is our dispatch dept. this happens at random. has anyone else...

it only happens on one of my Terminal servers. the other one operates as it is suppose to. i guess i'll try to do a complete uninstall again. i am just wondering if anyone else has run into this problem.

hi, i just upgraded to phone manager 2.1.12 on my terminal server. When i want to see if someone in my speed dial is on the phone usually a red X appears by their name, however this is not happening even though i know they are on the phone. Is there a configuration that i missed? is there any...