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Recent content by pedrofu
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List Trace TAC Help
Hello, I have a PRI connected to my S8700 running CM 2.2 Via this PRI I receive calls and based on the DNIS sent by the carrier I route the calls to the appropriate Skills in the ACD. For one of the Skills the carrier is supposed to send me a DNIS 1923 for calls coming from the 340 area code...- pedrofu
- Thread
- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
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Avaya IP phones
Hello, I have the same problem with a 4620SW. I switched phones, verified QoS and nothing. I contacted AVAYA and nobody could tell me the reason for this. Regards, Pedro- pedrofu
- Post #3
- Forum: Avaya: CM/Aura (Definity)
