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Recent content by PabsUK

  1. PabsUK

    Samsung IP Phone SMT-i3105 Setup

    Extension number and UserID are shown in 2.7.1
  2. PabsUK

    NS700 - Gamma SIP

    Thanks for the pointers guys, turns out the router was programmed with the wrong IP address for the DSP.
  3. PabsUK

    windows desktop one-x call assistant

    No, if i change the password and try and log in it says incorrect credentials. The error i'm getting is lost connection to server. I have put a number 2 on the end of his username in IPO Manager and logged in using that and it works fine. I change the user name back again and the error comes...
  4. PabsUK

    windows desktop one-x call assistant

    I have just gone to a pc with the error and logged in as a different user and that works fine so it looks like something on the user profile? They are all set to power users and they have enough licenses, I have also checked on Monitor and there are no blacklisted IP addresses or extensions.
  5. PabsUK

    NS700 - Gamma SIP

    I'm in the process of putting Gamma SIP trunks on a NS700 but I 'm getting one-way transmission, I'm sure I came across a troubleshooting guide yesterday but I can't find it today. Anyone seen one or know of anything obvious for me to look at? Thanks
  6. PabsUK

    windows desktop one-x call assistant

    I have a client with an IP Office 10.1 and until yesterday one-x call assistant was working fine. Now 2 users get an error when trying to log in but everyone else is ok. Nothing has changed on the IPO and to my knowledge nothing has changed on the end users pc. All users are onsite and can ping...
  7. PabsUK

    Another VM Pro issue (App Server)

    I tried every password!! I have resolved this now, I went to site and reset all the passwords via the DTE port and now it all works hunky dory
  8. PabsUK

    Another VM Pro issue (App Server)

    Hmmz, it won't let me now but it did earlier?? When i enter a password and hit ok it says Password encryption failed. Please reenter the password. I've also just tried deleting the userlist.dat using putty and setting the password in security to Administrator but it still does the same thing...
  9. PabsUK

    Another VM Pro issue (App Server)

    Got a problem with VM Pro connectivity. service is running fine with the green light showing in services, SSA shows type as Voicemail pro with 8 ports. When I open the VM Pro client, put in Admin username and password and all appears ok, it says i'm connected at the top of the screen, correct...
  10. PabsUK

    card/telephone compatibility

    Yes they are supported, the product description you have wasn't updated by Avaya: Installing IP500/IP500 V2 Page 286 15-601042 Issue 29f (13 June 2014) IP Office 9.0.3 Avaya DS Digital Telephones (DS Ports) These digital stations connect to the IP Office via DS ports. They are supported by...
  11. PabsUK

    Password for VoiceMail Pro Client

    I'm assuming you've checked the obvious? VM pc can ping ip office, VM Pro ip address in manager isn't still set to old VM Ip address, services all running on new VM pc etc
  12. PabsUK

    Password for VoiceMail Pro Client

    or add voicemail pro.exe to the programs list by right clicking on Computer, goto properties, then advanced system settings, click settings next to performance in the advanced tab, then goto data execution prevention tab, click add and browse to the voicemail pro.exe then ok out and try again.
  13. PabsUK

    one-x mobile client Call Waiting

    Yeah, that's how we wanted and anticipated it to work but unfortunately it doesn't :( I'll test the deskphones once the office reopens in January. It seems that the one-x mobile needs to be ready and available when the call is first distributed for it to ring though.
  14. PabsUK

    one-x mobile client Call Waiting

    The issue is that both users, are more often than not, both on a call so either way they are losing calls, also with it being a hunt group call the missed calls aren't in the call lists on the one-x client so they have no way of knowing how many calls they are missing or a list of numbers so...
  15. PabsUK

    one-x mobile client Call Waiting

    Is there a way to enable call waiting for hunt group calls on One-x mobile? Currently there is nobody in the office, there are 2 users in the hunt group both with one-x mobile, if they are both on a call and a 3rd call comes in the call will just queue with no notification on the mobiles. When...
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