Thanks for this detailed explanation. I obviousely have a licensing-issue. Executing one of the above commands I get a "not accepted" "License not available".
Is there any other way I could transfer calls to an external destination when my extension is busy or I do not answer?
Need some help.
I want to enable call-diversion on my Dialogic-sets (MD110) in case of Busy and No Answer. When busy, the call should go to a specific external number, on No Answer to a different external number.
Does anyone know how to configure this?
Thanks!
To answer both questions at one time:
MD110: BC10.H/S0105
Country is Luxembourg, but I have no clue if this system has been setup in a country-specific way.
Hi!
This is what we installed onto the Definity in order to connect the Davox Dialler:
ASAI CORE RTU G3R
ASAI-PLUS G3R
RTU-CV MAPD SFTW
MAP D Call Center Platform
G1 Ship Loose
Call Classifier
Predictive Dialling Software
let me know if this helps.
The End of the story!
I finally managed to transmit the whole number to the net. The link is a public network and not a private one. To transmit the number I had actually only to truncate the first digit in the issue was solved.
NUTRI:ENTRY=1xxx,ROU=81,TRC=1,CNVTYP=1,NUMTYP=10;
THANKS TO ALL...
Dear all!
I would like to express my thanks to all those who responded to my request. All your answers were definitely helpful to me and I used the feedback from you to figure out where the problem could be. Obviousely my system is configured in a bad way and I escalated this to the local...
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