Recent content by oggywan

Are you using the LiveUpdate Administration utility? There is a bug that used to cause the product not to clean up after itself. The LUA (LiveUpdate Administration) utility is generally used to publish Symantec updates (such as virus definitions) on an internal FTP/HTTP server.

A couple of suggestions: - Make sure that those 150 clients are showing up in the Symantec System Center - Make sure that all the clients have a valid root certificate in the following folder: C:\Program Files\Symantec Client Security\Symantec AntiVirus\pki\roots (The clients generally do not...

The NT Remote Client rollout utility has a feature that should allow you to import a list of clients. - select the target server in the right - notice how the "select" button becomes active At this point you can manually select IP-addresses or import a plain text file with a list of...

If you've got a Gold support agreement I suggest you'd give em a call in stead of using email. You may also want to find out whether you still have an active maintenance agreement that entitles you to upgrades. Their customers service is usually pretty capable in confirming that based on your...

In the SSC try this: Tools, Discovery Service, Clear Cache now This will clear the SSC cache and rediscover all currently existing groups.

mud is clear?

You can uninstall/reinstall those parents without any problem as long as you put the product back on the same machines with the same NETBIOS name and IP-address. Clients should check in with that servers and re-appear in the SSC over time.

... use a VPN solution, but then you would not have a physical need to login to your server since the Symantec System Center is a mere remote control that can even be installed on your Windows XP Professional client. Generally, as soon as you have a VPN connection, the Symantec System Center...

I see this happen a lot on SAV 10.0.1 when the server is under a lot of stress. The chances of running into this problem may be less when you install a newer version of SAV 10.

The virus sweep is a feature that you can use at the server group level to quickly initiate a scan on all servers and clients within the group. It can be rather useful during a virus outbreak, but the virus sweep is unfortunately rather hard to remove. If you search for virus sweep in the...

Does the scan start after a system restart or when you login as an administrator? Have you searched whether there are any virussweeps active? If you ensured that all scans are gone from the registry then all that is left are user based scans (I forget whether 7.6 had the feature) and virus...

Symevent is a driver that is used by Norton. Without symevent, the product will not be able to function. I recommend you get the update. For more info and a manual download...

Tools, Discovery Service, Clear cache now" will clear up any servergroups that are no longer really there.

That's too bad. Maybe their Brightmail solution can?

A lot of answers to Liveupdate problems lie in the Log.Liveupdate file which is located under: %ALLUSERSPROFILE%\Application Data\Symantec\Liveupdate