Recent content by ocsdvb

**7 works like a champ! Thanks for your help!

To use SMDR: I need to buy a 355-A adapter for $40 and then connect a PC via a Cat5 cable. Then I need to setup hyperterminal to capture the data stream or I can buy a call accounting program to give me some nice reports. Am I missing anything here? If I decide to buy a program, what do you...

Is it possible with Partner ACS 4.0 to log incoming and/or outgoing calls to/from a particular extension? I have a customer who wants to keep track of who an employee is calling and who they are receiving calls from.

After I hit *8, it prompts me for an extension and then I hear the greeting associated with that mailbox. At this point I have to hit *7 again?

I've backed up several times but I don't believe the "backup" contains any of the true voicemail settings like selector codes. I believe those settings are stored on the actual Voice Messaging Card?!

Is there a way to check 2 mailboxes succesively? We have a Partner Voice Messaging Card (2x16). When a user calls in to check his/her voicemail the receptionist transfers him accordingly. When he is finished checking his voicemail he would like to also check the 'general sales" mailbox...

I have a Partner ACS 5.0 phone system with a large Partner Voice Messaging Card (2x16). It's been installed for about a year. The voicemail assignments (selector codes etc..) were orginally setup about a year ago. Let's call this configuration 'A'. About 5 or 6 months ago, we changed some of...