Recent content by NYSTECH

Derfloh. Correct ports are open on firewall according to the IT person. One of the many questions I have. if IX user register to The IP500 vs the Primary sever does the CA cert need to be the Primary server or the IP500 use registers to? Another question. This company has a few divisions that...

IP Office SE 12.0.0.0.0 Bld 56. 2 IP500 Expansion systems Users register to each of the expansion systems. We have several users with the IX workplace app on IOS/Apple phones. Workplace stops working after 3 minutes. I know Apple push needs to be set up and I am using the Docs AvayaCloud...

What troubleshooting have you done? Replaced phone and or cables. Check the network for issues? Any ideas is a broad question with no information.

When you did upgrade, did you do a backup form the Web Page then restore it from the Web Page?

Customer is going to migrate from Avaya 630 server to a Virtual server. I am trying to see what is best practice to do this. How has anyone done this? I was thinking of spinning up the New Virtual server with the current release on the 630. Which is 11.1.3. 2 Do a full backup from 7071 on the...

Also tried deleting user and extension and reprogramming. Turned off Direct media path. I am going to open ticket with Avaya.

Twinned to cell phone. Issue also occurs when an internal caller calls to another phone that is twinned.

IP Office Server edition 12.000.56. This issue was occurring before being upgraded to 12.0. When user has phone twinned and call is answered on the J159, the J159 continues to ring. They have conversation but, ringing continues after caller hangs up. Unplugging phone fixes it. If phone is not...

Thank You for all your advise given over the years. It was much appreciated. Enjoy life to fullest in retirement.

I have seen this in the past with some versions of IPO. Depending on the version your running, you could be missing HTTP files. There are SOLs about it. You could try to go to embedded file management and upload files. That would grab files from manager program and put them either on Server or...

Just wanted to follow up with Avaya's response. The Dell 630 is not supported. With the new Rocky Linux, we had to install additional modules to ensure compatibility with these two servers. Furthermore, for IPO 12.1 the installation process was changed from BIOS mode to UEFI mode. The primary...

On some of our Virtual deployments we have had to remove the Lan 2 port. For some reason after reboot it would delete the default gateway and we could only access via console. 12.0 is garbage nothing but issues.

I am trying to find file kickstart fileDisk "mapper/rootvg-rootvol" given in ignordisk command does not exit. but can't locate it. Anyone know what folder/file it is supposed to be in?

Some Docs say it is supported other don't mention it. Avaya has told us it is :(

Jo Connex yes was thinking of upgrading BIOS. The latest version I see on PLDS is BIOS_KM6P8_LN2.1.19.0.BIN Is that the one you used?