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Recent content by Nortelshop

  1. Nortelshop

    how to identify long distance T1's and local T1's in option 61c

    What steps do I need to ttake to identify Long distance T1's in my Option 61c as opposed to local PRI's? Is that done via the LD provider? How can I tell in my PBX? Thanks
  2. Nortelshop

    Difference between Elan and Clan definition

    Can anyone tell me what the differecne is between an Elan and a CLAN with a definition please? I know someone has asked this beofre, but I cant seem to find a clear answer anywhere. Thanks in advance.
  3. Nortelshop

    NBNMsrvc.exe

    I have had this error before, and i created a new user as ctidata and password in contact center. It will still not connect. What am I missing? I keep getting the message-"symposium driver not connected, going down to try and re-connect to 60034". What can i do??? Thanks for your help.
  4. Nortelshop

    nbnmsrvc.exe will not start

    I have had this error before, and i created a new user as ctidata and password in contact center. It will still not connect. What am I missing? I keep getting the message-"symposium driver not connected, going down to try and re-connect to 60034". What can i do??? Thanks for your help.
  5. Nortelshop

    error 836 on supervisor and 1602 on CLS

    It seems the backup server database is down, but i am still recording. How do I turn the backup server database up without rebooting? I checked services, but I dont see it? Help!!
  6. Nortelshop

    Nortel E1 Opt 61 to Alliance IQMX

    I have only comapred the two PRI2 ands that is it. I dont know what else I can do. Suggestions?
  7. Nortelshop

    Nortel E1 Opt 61 to Alliance IQMX

    We have a option 61c merdian with E1's programmed from the Nortel to a Alliance Turret phone system. does anytone have any ideas why the Nortel doesnt pass all the digits to the Alliance Turret system? I have checked the configuration for the both programmings of the E1's and they match. It...
  8. Nortelshop

    how to program a new CLID

    you are right again...Thanks..I am brain dead from a trip back from Europe where there was a 6.5 earthquake and i was there during it. i was so scared, I could not sleep on the plane ride back...Nightmares...Thanks-Brain dead
  9. Nortelshop

    how to program a new CLID

    How do i program a new CLID in LD 15? I have three to do. What is the best practice for this ? Thanks
  10. Nortelshop

    Auth Code help

    Konichiwa My utmost respect for your help Master Mato arigato
  11. Nortelshop

    Auth Code help

    have done the following for prep work for the Auth block below. Please check my work: 1) Prt the ones I have in LD 86. 2) Ld 90 - look at common RLI for NPA 3)86 look at which route is referenced in the common RLI – Rout 6 is what is referenced 4) Do a new rlb RLI XXX you pick it – I...
  12. Nortelshop

    Auth Code help

    How do i build the new RLI? I think i have a past post to help me on the auth codes. Thanks! Auth Code Setup First you have to log into the PBX and we need to gather all existing password data Second, we have to build the authorization code block (CLS) Third, we have to build the authcodes...
  13. Nortelshop

    Auth Code help

    We would like to be able to block these particular area codes from being dialed unless a code is entered first. 204,250,289,306,403,416,418,438,450,506,514,519,600,604,647,778,780,819,867,902,905 - Canada 242 - Bahamas 246 - Barbados 264 - Anguilla 268 - Antigua and Barbuda 284 - British...
  14. Nortelshop

    Agent says his phone goes directly to Make set busy by itself

    Thanks Guys, I changed his phone out, he says he has no more issues...It must have been him...or maybe the phone???
  15. Nortelshop

    cant connect to client from a remote computer cc6

    I am getting an error when I try to connect to the cc6 client via web page. It is telling me to reinstall CCMA client. I am not sure of the wording, but it alsdo had to install the SU4 login as well. can anyone help?
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