Recent content by norstarboston

Came in too the office this morning. Phone had no dial tone. Pulled the plug to reset and now nothing. Blank sets. Plugged a laptop in and watched the boot sequence via hyperterminal. Seems to go ok but eventually stops at: FAT handler information: ------------------------ - allocation group...

Great! I'll pick up a DNIC card. Is it as simple as inserting it into the cabinet and adding sets via form 9?

Quick question. I will be in a field office next week that has a SX-200 with a bunch of superset 4025's. I need to add 2 new 4025's to the system. Last time I was there I had a tough time figuring out how to add a new 4025 to the system. It appears it is full? Form 9 doesn't have any unused...

We are in the process of moving some file server documents over to SharePoint document libraries. To ease in the transition we have mapped drives to the SharePoint documents. It works great for the most part but several users have had issues with their system locking up when opening word...

Thank You. I was able to insert the area code +7

Normally when we call LD we dial 9 + 1-860-555-5555 . Now we are required to dial the area code (but no 1) to make local calls: For example: 9 + 860-555-5555 . Problem is the system cuts off the l last digit of the number and tries to dial. Which form do I need to edit to fix this? Thanks

I am logging in as Supervisor. Do I need Installer to open this form?

Help! I have an 5224 IP phone that isn't grabbing DHCP info. (set indicates: "Offer 10+ Rej Option 128 Missing") I am trying to access Form 47 to check things on my SX-200 ICP and it is coming up with:"Form number 47 cannot be accessed". Any ideas?? Thanks

The boss wants 2 phone in his office so he can answer the phone wherever he is sitting (huge office). What is the best way to go about setting up 2 sets to match? I don't think form 9 will allow setting up the same extension on 2 phones. I tried setting up the 2nd phone with its own extension...

Ahh yes! It turns out the lines of the problem sets appeared on an old unused admin set. Thanks!

Both the working non-working sets have keys labeled "Multiple

I have 2 sets that will not go right into voicemail when DND is active. The FWD If BUSY and FWD NO ANS are set to go to VM just like the working sets. The COS is set the same as the working sets as well. Any advice? What could I be missing? Thank You! (Mitel SX-200 ICP w/4025's)

THANK YOU ALL!! It turned out to be COS option 318!! Finally!

I programmed a relaese button and went through the steps. Still doesn't work: Call answered Transfer button pressed Outbound call dialed Press call release button Nothing happens. Call will not release!! Help please!

I guess the question is then. How do I release the call? These are the steps I go through: 1)Call answered 2)Transfer button pressed 3)Outbound call dialed on second line 4)Call release (what button do I press?? Cancel?) Thanks again...