Recent content by Norb996

yes, sending yourself a message and listening to it does work to turn off the lamp. You say this is a known issue? Something that is common? Do folks just live with it? What causes it?

Thanks again for responding. The issues is random and happens to multiple users across a test group of 20 phones. The major symptom seems to be turning the message lamp off after a single message is listened (lamp goes out as it should) to then marked as new (lamp goes back on as it should)...

Thanks for your response. The message keys are set-up properly and they seem to work manually just fine. The Avaya UM system seems to issue the appropriate commands which are received just fine most of the time, but every now and then the commands do not seem to have any effect specifically in...

We are using a Nortel 81c and Avaya MM and have a message waiting lamp issue where the commands are issued properly by the Avaya MM server to the Nortel system, but in consistent results occur to light the message waiting lamp on a 3904 telephone handset. Sometimes the waiting lamp lights...