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Recent content by Nneemesis

  1. Nneemesis

    MiCollab Clients - VPN Split Tunnel and Corporate DNS

    in the PC client and of course is the Teleworker option. Good luck
  2. Nneemesis

    Micollab client deployment issue

    I think that the problem is rigth here, you have to check that the web services are enabled and the token between MBG's are accepted. One more thing there is a diagnostics tab under client deploy, wich are your results if you run a diagnostic with the profile you are deploying the users??? In...
  3. Nneemesis

    MiCollab Clients - VPN Split Tunnel and Corporate DNS

    In the client's configuration in the lap there is a button that changes the conecction when you tried from outside (Internet) and when you are in the local network (LAN). As the VPN simulate like if you are attached to the local network (LAN) you have to make the change with this button in the...
  4. Nneemesis

    Embedded Voicemail issue

    Hi Can someone help me to fix a mailbox issue? We have a virtual 3300 Software Load 14.0.3.51 i have already configured the VM (Ports, COS, Hunt Group, etc) i create a voicemail for an extension e.g. 8051 of course that i have already diverted the extension to the Voice Mail Hunt Goup. I have...
  5. Nneemesis

    Transfer call to specific voicemail box to leave a message on Auto Attendant menu

    Could you be more specific, i understand that the call goes to a Ring Group an then the RG sends the call to a menu node, and then??? what's the specific problem??? THKS
  6. Nneemesis

    SDS Errors

    A Couple months ago we have the seme problema but harder, here we have 32 systems in the cluster, and they are producing around 2000 sds logs, the limit for the administrative groups is 20 but you can créate 2 or more administrative groups, this don't have to be nothing with the cluster limits...
  7. Nneemesis

    AA Greetings Configuration

    Q1 In fact the system can handle 4 simultaneous calls but this is relative because the lines are used to plece outbound calls to, and the time the port is used is only the seconds while the system transfers the calls and the port is again idle to take another call, there is a formula to follow...
  8. Nneemesis

    Network Element of the nupoint is lock

    Where are you trying to chang it, i mean in wich particular field of the server??? More details please!!!
  9. Nneemesis

    AA Greetings Configuration

    Answer question 1 to se wich record is asigned to the port go to Voice Mail> System Greetings> VM Greetings there you see the ports and the greeting assigned default all ports have the primary set 1, so if you record this greeting you don't need to do it for each port Question 2 Usually when you...
  10. Nneemesis

    MiCollab UCA

    I was checking some information and i'm sure that the issue it's related with the check box synchronize only dinamic extensions in the synchronization tab in the UCA server i have to disable it but unfortunatelly the checkbox it's checked but appears disable to make any change, some one knows...
  11. Nneemesis

    MiCollab UCA

    Hello, i'm working with the DB UCA's server running in integrated mode in the MAS server, so i have to add and erase the users from the Users & Services panel in the MSL, i have an issue with a user i have already created but in the UCA server is not showing the PGR group, i ran teh sync with...
  12. Nneemesis

    Help with MAS and MBG

    I really apreciate your help because last week the softphone(Minet) and smartpone (sip) were running with out problems, but we decide to change the fqdn from uca.pgjdf.gob.mx to vmas.pgjdf.gob.mx because in the welcome e-mail all url's are referencing these domain and aditional when you instal...
  13. Nneemesis

    UCA

    We have to change the domain routed to the WAN because all links in the welcome email was broked, finally the links work but now the softphone is missing the conection and the logs i can see are: Mitel.Communicator.Listeners.WebSocketListener - Web socket error...
  14. Nneemesis

    UCA for iPhone or iPad

    I have a MAS (Micollab) running the versión 5.0.216.0 the UCA Mobile it's running perfectly in Android phones but when i want to configure the app after the instalation in the first step where you put the domain, user and password, when i push the test connection fails i thing this issue it's...
  15. Nneemesis

    Caller ID issue while doing an 8 party conference on Mitel 3300 CX

    That have to be related with the carrier even when you have DID's when you go out to the PSTN usually you "use" the pilot number because the calls not uses always the same chanel to go out, when you dial from the PSTN to the ext. you use a DID but this DID is not restricted to one chanel in a T1...
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