Recent content by NMITSpec

BCM50 r6.0.2.05.237, failed to mention that in my original post.

I've been trying to figure out why calls are being routed to wrong extensions. Only thing that has changed is the LEC installed 50 pair cable at the NID. LEC also performed some work at the telecommunications building (remote site with microwave). They installed new equipment in the...

Another update: the Cisco router was set to "Full" on the FE0 port and the HP ProCurve switch set to "Auto" and CRC errors as a result. Once the router configuration on FE0 was changed to "Auto" I am now able to navigate the BCM50 web interface without any timing out issues. Thanks again for...

For those that have replied and made suggestions; thanks! Found out what the issue or cause was. Our router had been replaced last fall, so I suspect the cause is the routing table or some other router configuration. I don't have access to the router, but since the BCM50 is on a class B IP...

Is it possible that something within CallPilot got corrupted, thus not allowing me to fully logon through a web browser?

morenot, Do you have a link or a document that explains this? I do have the BCM50 Administration Guide.

Thanks for the information morenot! Will re-installing and re-initializing lose my current configuration and setup?

Any thoughts on why one of the CallPilot Manager is so slow? It worked before, but now I cannot even manage the voice mail boxes.

tlecodog, Both through BEM and web browser. Both routes same results...slow to the point of timing out. @morenot, Telephones are dispersed throughout several buildings and it would take time to visit each telephone to see if there are voice mail messages. Plus there are some staff on...

Thanks oldestgeek. I've checked the services and the only service not running is APCUPS. I've rebooted once, and completely shut it down for about 10-15 minutes; that didn't work. I'm new to Nortel BCM50, how does one patch these systems? What is odd is that in July I was able to get into...

I manage two Nortel BCM50s. Recently one of the systems has been having issues with CallPoint Manager and other applications, other than the Nortel Business Management Element. Just the web interface. I noticed this when I went to change a couple of voice mailboxes. I had no issues with it...

I know this thread is 3 months old, but I thought I'd reply anyway. I stumbled upon BackupAssist, which basically uses ntbackup, but has added more advanced features. Might be worth a look, http://www.backupassist.com/.

Does anyone know of a way to reset the administrator's password? I've tried the password given in the book, but it does not work. I've searched this forum and several people have asked how to reset passwords, but none were answered. Is there a way to use password crackers to reset the...

Xavier You haven't mentioned which spyware software you're using or tried. SpyBot Search & Destroy will find things that Lavasoft's AdAware will not find. Trend Micro has a 30 day trial version of their new product Anti-Spyware, which found things that SpyBot S&D and AdAware didn't. Not all...

Have you tried SpyBot Search & Destroy? Lavasoft's AdAware? Trend Micro just released Anti-Spy (Trend has a 30 day trial). Try those. Once you've removed the malware I highly recommend installing Firefox and only use Internet Explorer on your corporate Intranet (if you're working for a...