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Recent content by NicolasR

  1. NicolasR

    IP Office Manager UDP ports

    You have to forward the tftp port : 69 UDP Don't forget to set the GW into the static routes of the IPO. You can also forward following ports : 50794 for IPO Monitor 50796 for PM and SoftConsole 50799 for CallStatus and BLF notifications. It will make easier the remote Maintenance. Nicolas...
  2. NicolasR

    IP Office LDAP Issue

    You can use IP Phone 4620, 4621, 5620 with their integrated WML client. These IP Phones are able to browse a LDAP directory through WML and PHP pages. No limit of capacity in this case.
  3. NicolasR

    How to program with the system?

    We've developed an ocx (ActiveX control) which enables a client PC to request a database when a call comes on the phone. This software uses TAPI driver 1st party. No need of licence TAPI pro. Try www.analytel.com
  4. NicolasR

    VOIP

    Uncheck Offhook Station in User telephony tab. This will enable busy tone.
  5. NicolasR

    IP Phone Management Tool

    To manage IP terminals. Use Monitor with System\Development Tracing ticked. Then go in Status\IP Phone Status. You can also get list of IP Terminals registered with GK H323. It's just a file to get using tftp client. Consult technical bulletins to get the name of this file.
  6. NicolasR

    CDR over TCP/UDP with IP Office 3.1

    OK. I've found accurate documentations about CDR. all fields are described. Bad surprise : "Duration : This is the duration of the call, recorded in hours, minutes, and to tenths of minutes. Calls are rounded down in 6-second increments. Therefore, a call of 5-second duration will be indicated...
  7. NicolasR

    CDR over TCP/UDP with IP Office 3.1

    Yes CrashTest I get it to work. Look at the CDR I've received : 1517 0016 A 36500467599494 42 6 0 0 1517 0060 A 36500467420983 51...
  8. NicolasR

    CDR over TCP/UDP with IP Office 3.1

    Hi all, Has anybody tried to collect Call Details Records with the new feature from 3.1 ? I mean : Under Manager\System\CDR, you can set an IP Address and a port number from wich you can receive CDRs This feature is very interresting because now you can collect CDR from multiple IP Offices...
  9. NicolasR

    Stations not ringing

    What kind of phone ? Analog one ? Digital one ?
  10. NicolasR

    how to swicth DND from another extention

    Hi all, you can do it through SoftConsole, great soft. With it, you'll be able to switch DND state and Forward states of all extensions on the PBX. Very simple of use.
  11. NicolasR

    Phone in remote site times out.

    Hi all, I don't think the problem is linked with IP4602 firmware version. Whatever, upgrade the firmware.Read AVAYA doc for process We have experienced the same issue with IP4602 and IP Office403DS linked by a VPN. The VPN routers were Netasq100 but we've also experienced with other routers or...
  12. NicolasR

    Different VM message if user is on another call?

    We've made this kind of call flow for one of our customer. You need VMPro. Create a huntgroup for each user who wants two different VM messages. The hunt group is group mode, callWaiting ON, Queing ON, VMail ON and contains the user. Use HuntGroup StillQueued start point in VMPro to transfer the...
  13. NicolasR

    Upgraded to 2.1(51) caller id not working

    Hi guy, CLIP on POTS doesn't work from 2.1_31 to 2.1_51 Downgrade analog modules to 2.1_27 max. Other solution Upgrade whole system to 3.1_29.
  14. NicolasR

    Voice Mail Pro / Calls continue to ring phones

    Thanks guys, 1-I confirm that blind trasfer has the same bug in 3.0_59. 2-Isaac, our issue is very similar than yours. We've also a RAS message in Call Status wich remains after line releasing. I've upgraded the PBX with build 3.1_29 and now it's OK. No more issue. 3-One of my customers have...
  15. NicolasR

    Voice Mail Pro / Calls continue to ring phones

    Hi all, We experience an issue with Voice Mail Pro 3.0_17 and IP Office 406V1 3.0_59 with ISDN BRI. When a caller on hooks during a blind or assisted transfer generated by VMPro, the call continues to ring the phone(s). We've also the same issue with SOE 3.0_67, VM embedded and analogue trunk...
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