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Recent content by nick66

  1. nick66

    Modular Messaging - voice mail greeting only

    thanks for the help.
  2. nick66

    Modular Messaging - voice mail greeting only

    In AUDIX you could setup a subscribers' vm box to answer, give a greeting and not allow a caller to leave a vm message. How do you accomplish this in a Modular Messaging subscriber’s vm box?
  3. nick66

    Definitions of SMDR Output Fields

    can someone point me in the general direction of/or definitions of raw smdr records for a Definity G3rV11?
  4. nick66

    "Cover Msg Ret" and "Canel LWC"

    Thanks - that worked.
  5. nick66

    "Cover Msg Ret" and "Canel LWC"

    I have two buttons programmed on my phone; "Cover Msg Ret" to view messages on peoples extensions and "Canel LWC" to delete message so to turn off the message waiting lamp. Is this the correct way to check somones extension for messages - at the phone level? If so, why do I get, "message...
  6. nick66

    Feature Access Code; "Transfer to Voice Mail Access Code"

    Thanks. Does the "Terminate to Coverage Pts. with Bridged Appearances?" "y" or "n" in the Coverage path play a role in this feature? or does it all hinge on the "point" in coverage path? I have Admin. Assistants with bridged appearances of people they answer calls for. The Admin presses the...
  7. nick66

    Feature Access Code; "Transfer to Voice Mail Access Code"

    Can some explain to me how this feature works? My understanding is - extension B needs to be a point in coverage path of extension A, so that extension B can do a "transfer "FAC" transfer" to extension A's voice mail box?
  8. nick66

    CMS Supervisor canned reports

    Years ago, I read or was told, probably in CMS training, that CMS has x number of reports already "built in" for the customer to run, almost making "custom reports" unnecessary. Did I expand enough?
  9. nick66

    2420 - In the color red

    I am looking for a 2420 in the color RED. Does anyone know of a company or does Avaya sell telephones in red?
  10. nick66

    IP Agent - reporting

    I do not know enough about IP Agent - yet, so this may be an off-base/stupid question. Is there a way to determine, via call accounting or CMS, when and if an IP Agent is logging in from there desk (in the office) or from home using a hard phone of their IP softphone?
  11. nick66

    CMS Supervisor canned reports

    Does anyone know how canned reports they are in CMS Supervisor 13.
  12. nick66

    E911 Admininstration questions

    Can someone point me in the right direction for administration/documentation for E911, not using CAMA?
  13. nick66

    Call Manager Release

    Kevin I looked more carefully and the last line of your example does not follow the rest. May be a typo. Example shows: R015x.01.2.416.4 = CM 5.0, should it not read CM=5.1? Nick
  14. nick66

    Call Manager Release

    Thanks for the information. And, yes I meant Communications Manager, not Call Manager - thanks.
  15. nick66

    Call Manager Release

    How do you determine the Call Manager release one is running? Is there a matrix that correlates to software release?
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