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Recent content by nganand
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Personal (Phantom ) Dn
What is this 4 ? Try giving DCFW 4 instead of CFW 4. rgds. Anand- nganand
- Post #3
- Forum: Nortel: Symposium call center solutions
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Symposium Agent Upgrade
Hi All, We have completed the work. Thanks for al your help. We followed this procedure. 1. Go to Run, Symposium Server, Server Configuration & we changed the keycodes. It then runs through 10 Steps where it resets the services, Database , etc & then asks for a reboot. Once reboot is over, the...- nganand
- Post #5
- Forum: Nortel: Symposium call center solutions
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Symposium Agent Upgrade
Hi RFWatts, I have gone through your reply. In case we need to upgrade the Agent Licences in the symposium, we need to go to the Symposium Call Centre Server Config. in the server, there we need to go to the Server SetUp Configuration, in that we have the Keycode option where in we can change...- nganand
- Post #3
- Forum: Nortel: Symposium call center solutions
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Symposium Agent Upgrade
Hi, I need to upgrade the ISM's in Nortel Symposium Call Center Server from 50 agents to 80 agents. We have go the keycodes. I need to know the procedure. Can anyone help me. Thanks in advance.- nganand
- Thread
- Replies: 4
- Forum: Nortel: Symposium call center solutions
