We have an Avaya IP Office ip600v2 v11.1 with a Comcast Sip trunk. The customer has asked from us to send out the station DID instead of the main number. We have tried various combinations of use internal data but only the main number goes out. Does anyone have any examples of programming they...
Hi All,
My issues are many. I lost my certified NEC Engineer and I am struggling to correct some issues until we hire a replacement. These should be simple tasks but I cannot get this to work. First issue is I have DID pointed at a virtual extension which has call fwd to the voicemail...
I am not able to forward a phone to an external number. We get a reorder tone after we attempt to to do this. I am guessing there is some class of service programming somewhere that needs to be set up but I have not been able to find it. Any suggestions would be appreciated
Can a user have an...
We are a new NEC dealer who is struggling with INMAIL programming. Can someone help me with setting up and Auto Attendant that will have an option to press a digit for English or Spanish for Day and Night as well as a Holiday greeting. So far I have everything working but I cannot figure out how...
First let me sincerely thank you for your time and expertise to put this in the email together this is far more than I had hoped for and I greatly appreciate it this is what makes this such a strong form hopefully I can contribute something in the future thank you again very much
Thanks for the reply in day mode I want to ring the group of phones and then have the auto attendant pick up if a no answer condition exists
Night mode I want to answer automatically I'd like to have that on a schedule of 8 to 5 is day mode and 5 - 8 is night mode and then I need to consider...
I've gotten the majority of the system programmed I'm stuck now on the auto attendant I'm in process on my training on inmail on the NEC training site however it's very slow and I need to get this done quickly and the auto attendant is proving to be more difficult than I thought it's not very...
Can someone please help me with my first SIP setup on the NEC SV9100. This is a new system and we are new to NEC. I can get tech support from NEC but since we are not fully certified yet it is difficult for us to get support. I would greatly appreciate any of you expert seasoned NEC techs that...
yes these settings are correct. I am getting TX and RX packets but I am getting 500 Internal server error . I have a call into the repair group ( since we are not actually turned up I am not supposed to talk to them) They are going to have a tech call me back to see if they can help
we are currently plugged into a DMZ switch nothing between us the the carriers ethernet port ( this is fiber into the building )They control the router
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