Recent content by newatek

Correct we have the IPO behind firewall and IPO firewall set to blocking

Were all set. Thanks to all. All we needed to do was turn on the firewall on the IPO and twinning is working fine. Counter intuitive but it works!

Thanks to all, SIP trunks are up and working, Twinning as well. The only issue we had was twinned calls would drop after 12-15 seconds. This was resolved by turning on the firewall on the IPO.

I will send it over shortly. I have tasked the engineers with fixing today once and for all so our firewall is down right now as they test, so email is not flowing.

Hello, we have our IPO behind a firewall using SIP trunks and incoming/outgoing calls work fine. When we setup mobile twinning the calls drop. Our engineers have been told the only way to correct this is to eliminate the firewall and put the IPO directly on the Internet. When we do this the...

Great, that's what we have been using. I just found out the problem is not with the SIP Trunks, we get them to work fine without any problem. The issue is that with a twinned call it drops after 15 seconds because the source ip is from the DMZ not the external ip. What are we missing?

Thanks for the info. The SIP providers and distribution have told us this. Am I to assume that if I set the IPO Wan interface to the dmz behind the firewall I will only need to change the settings to reflect the new IP, check rtp keep alive on the IPO and then turn off ALG Sip on the firewall...

We have been having issues with putting the IPO Wan interface behind Watchguard firewalls. We get one way audio on the Sip line. We are using Avaya approved SIP providers and always the answer we get to this issue from everyone is to connect the WAN directly to the Internet. We do NOT want to...