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Recent content by NCMark

  1. NCMark

    Mitel 5000 voicemail backup

    Is there any way to automate the backup of voice files from the UVM on a Mitel 5000? I'm running software release 5.1. I'd like to be able to backup the voice files (and ideally all the system data) to a USB drive each night using some sort of automated process, such as auto backups at 10pm...
  2. NCMark

    Save voicemail file to disk

    Sarond-- You are a genius! That worked perfectly. One note, you decode the file with the name filename.wav, that should actually be filename.raw. The raw file then gets input into Audacity and converted to whatever format you want. I will post this as a solution on the other forum as well...
  3. NCMark

    Save voicemail file to disk

    You are definitely welcome to try! I have a zip file with a sample .n08a file and the .env file. I've posted that in a similar thread running on mitelforums and you can download the file from there. Hopefully the link will be attached below. Someone else is trying to solve the conversion...
  4. NCMark

    Save voicemail file to disk

    Sorry I haven't posted back. I was able to backup the voice processor and get the file out, which is in .n08a format. I found a post elsewhere that said to rename that as a .raw file, use a sound converter to convert to .wav, which I've tried to do. Unfortunately, after trying two sound...
  5. NCMark

    Save voicemail file to disk

    I have a large voicemail--actually a recording of a conference call--stored on my phone. I'd like to get that off the phone system and onto my computer and free up the voicemail storage. Any idea how I can do that, and also have the file in either an .mp3 or .wav format for storage? The...
  6. NCMark

    Multiple message lights for tech support

    Just wanted to give some details on what our phone contractor did to help with the VM light issue. First, they set up a phantom extension for the support mailbox. (It's not linked directly to a phone.) They then setup a user with that extension and enabled dynamic extension express. They...
  7. NCMark

    Multiple message lights for tech support

    Just want to update people on the forum. Our technicians were able to find a way to use phantom extensions and Dynamic extension express to accomplish what we need--multiple phones being able to have a message waiting light both for their own private voicemail box and a shared support box. I'm...
  8. NCMark

    Multiple message lights for tech support

    We have a Mitel 5000 with 5320 phones for each employee. We have three employees who field tech support calls. The calls go into a support mailbox, and we would like to find a way to have a light blink on each of the three support personnel's phone. They already have a MWI for their own...
  9. NCMark

    Goldmine \mailbox\attach

    We have our Goldmine Enterprise v. 8.02 set to have attachments sent from emails stored to \goldmine\mailbox\attach on our network. However, only certain email attachments get stored there, and I can't figure out which ones. Others are linked directly to the location the file was originally...
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