I had the "There was an error opening this document. The file does not exist." error.
Uninstalled Acro Reader 7 and reinstalled and it started working, but for how long who knows?
Ah...good 'ol job security...
I have the same printers with the same problem.
The only solution (other than new Cartridge) I have found is to take the lil gold contacts off an old cartridge and stick them over the contacts on the new (bad) cartridge.
Wish HP would address this issue.
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