Hi Ken,
It now appears that it's a Centrex issue - when zeroing out to 7D cellular it works. When changed to 10D call can't be established but when we changed to toll free call established. We are now testing the Centrex.
Thanks for your input ... appreciate your expertise.
Hi Ken,
Menu 6 is setup similar to above ... 1 required for LD should be Y.
When a caller reaches personal greeting and presses zero to reach an attendant calls are routed to a local number.
What was programmed previous was 8+7D, now that we are going to 10-digit dialling 8+10D we are getting...
Hi Ken,
Menu 6 is setup with 8pn. Menu 6.1 was setup as 7 digit. When we changed to 10 digit (for purposes of 10-digit dialling) we get "please try your call again".
In the process of converting Octel 250 to 10 digit dialling. When converting their system from 7 digits on outbound local calls to 10 digits, we try to enter their outbound access code, 8+10 digits or straight 10 digits for the attendant (0 out option) it does not process the call. We reach a...
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