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Recent content by MTVilla

  1. MTVilla

    Conference calling so all can hear

    I have a question about IP Softphone. Could I use Avaya IP Softphone on a PC to replace the digital set that is in our training center? We need to be able to make conference calls that everyone in the training center can hear over the conference room speakers. Thank you for your help. Avaya...
  2. MTVilla

    I cant reach the internet on 2 of 4 pcs

    You may want ot double check the default gateway. If they can get out w/DHCP it is more than likely going to be the gateway.
  3. MTVilla

    SonicWall VS Watchguard

    Thank you for the input. I too, really like the Sonicwall prodcuts and the interfaces. I just set up a Sonicwall SSL-VPN unit for a side job and liked it so much I bought one for my main job. It makes remote access a breeze. Thanks again.
  4. MTVilla

    Dropped PRI

    I have an IP Office 412 and have been dropping calls for a couple of hours about every two weeks. I starting monitoring the system and got the message below. Does anyone know why I might be getting this from the CO? 1313371978mS ISDNL3Rx: v=6 peb=6 ISDN Layer3 Pcol=03(Maintenance) Reflen=2...
  5. MTVilla

    SonicWall VS Watchguard

    Why would one pick a watchguard over a sonicwall. My Vendor is trying to talk me into purchasing a Watchguard instead of a Pro 2040 to replace our old Pro 200. We've always used SonicWall and have had little trouble with them and I'm not sure I want to learn all over again.
  6. MTVilla

    Goldmine Queries for calling campaign

    Is there a good way in goldmine to filter within a certain radius of a zip code? The problem I'm am running into is that when I do a search for zip codes in a certain radius, I get too many returns (over 900 for a 50 mile radius). Is there a better way to do this?
  7. MTVilla

    SSL-VPN200

    I think I got fixed over the weekend. Thank you.
  8. MTVilla

    SSL-VPN200

    I am wondering if anyone has had any luck in setting up NetExtender for running applications like GoldMine?
  9. MTVilla

    Broadcast Voicemail over SCN?

    He has Centralized VM Pro
  10. MTVilla

    Broadcast Voicemail over SCN?

    I posted a FAQ for you. http://www.tek-tips.com/faqs.cfm?fid=6390
  11. MTVilla

    How do I send a group VM to everyone? (also works over SCN if using centralized VM Pro)

    Start by building a module in the Short Codes region of VM Pro. Call it the name of your short code. I will use 499 for this example. Add a Start Point. Add an Edit Play List action. Add a Generic action. Connect the Start point item to the Edit Play List item. Connect the Edit Play List...
  12. MTVilla

    Broadcast Voicemail over SCN?

    You should be able to build a module to do it. We have a satellite office in Philly and we do it via SCN. It's only one office, but I think it work for 7 just the same if the extensions are different. I will post an example soon.
  13. MTVilla

    Broadcast Voicemail over SCN?

    Is it centralized VM?
  14. MTVilla

    Long Distance Abuse

    You can run Delta server on your IP Office server. That will log all calls in CSV format for viewing in Excel. That is on the Admin CD. Install it as a service though in case your server reboots. And just as easy you could set up codes for dialing LD. In my opinion you should be logging...
  15. MTVilla

    Calls dropping from PRI

    I should also mention that when it drops the calls, static starts to build up over about 5 to 10 seconds until there is pure static and the call drops.
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