Try going to the list of accounts:
Tools -> email accounts
You'll see your Microsoft Exchange account listed there. At the bottom of that window, check the delivery. You should see "Mailbox - <username>" listed in the drop down if you installed an Excnage account.
Check the location of the DATA files in Outlook. IF [MAILBOX- <name>] is not shown, then most likely the mail is being store on the user's personal mailbox on their computer.
You can check the settings in two locations.
1. In Outlook - Tool -> Options -> Mail Setup (tab) -> Data Files
2. In...
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