Hi folks,
Not a phone system guy but 'my circus, my monkeys' is in play. So the problem I have, all the phones in the office are Avaya 1616's. I was demonstrating to a user how they can quickly dial a user by using the contacts button only to find their contacts just allows them to list...
Hi folks, hoping for an arm round the shoulder and possibly hear or see something I have overlooked.
A little background, and then I will try and detail everything I have tried thus far. I recently started a new job with a company and I am taking over the day to day IT work within the office...
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