Recent content by msunjai

True, Known problem now, and can be fixed with patches mentioned above by John. 6-8 months after migrating, I also faced this problem on my 61c nearly 1&1/2 year back that too in contact center. Nobody was sure that time what exactly has gone wrong all of sudden. And there was no time sequence...

John, Any idea, how much will ProCom charge me??the old and new version?? Are there any other third party tools available in the market for adminidtration of M1 & SCCS. Thanks, Sunjai

You can generate and print the list of inventory set of M1 component in LD117.

Its always advisable to de-acquire/acquire the phone-set before/after making any feature changes to take effect on it. I've noticed that most of the time there is no harm in doing changes before de-acquiring the set & then acquiring it, but some time the set doesn't respond to new settings if...

Hi, Hope I understood your problem correctly, that you have one main line called as pilot number under which there are several hunting numbers which are prog. as DID(direct inward dialling)and lands on extension as and when dialed. If so, then as far as my information the service provider will...

Hi, Yes, the FRL routes the same for digi set as the one on for analog..., the COS is also set properly the CCS data as well. Certainly, FAC/TOD routing was the first workaround in my mind, but as the user are leaving there desk often and keeps roaming during the working hrs. the requirement...

Hi, Here is one very unusual problem I came accross long back, which I believe you might have also faced. So looking for some work around from you chaps. I'm having Op61c with Rls25.40. We have several analog(XCOT)and digital(PRI)trunks. user want to lock his extension (analog/digital) using...

Hi All, Thanks for your valuable inputs so far, and sorry for delay in replying you back. We took full system restart on sunday as there was continuous FIJI010 err (Fiber Junctor Interface err)as well on saturday. After restart it seems the M-Mail problem is solved as I'm able to add the users...

Yes John, I checked everything, the number is not the member of another mb. Might be I'm facing something like this simple config problem only, which is getting overlooked by me. The SEER error i'm getting is the same as I stated b4 i.e SEER1139 suggesting Action 33 in mannual. John, to be...

Hi, I'm using Meridian Mail (Rls 13.12) 24 ports and 48 hrs capacity connected to our M1 Op 81c system Rls. 25.30. I'm facing a problem adding new user. After entring all the details(Name/Revert DN etc.), when I try to save the user I get the promt " SYSTEM ERROR OCCURED, USER NOT ADDED...

Hi, Thanks for extending u'r kind support. RTMCKEE,m0zart01 and sjw3140 thanx for u'r valuable inputs. Like RTMCKEE earlier I was also confused abt Hunt,Skill and Split but now its better. One more Q, how abt incoming four digits(DNIS)conversion in Definity, like the one "IDC" table in...

Hi All, I'm new to Definity world. Pls help me to understand the terms VDN, Vector, Hunt, Split, Skill, extension group and so w.r.t. Avaya switch(Si,r,Pro). Is agent login-ID specific to extension or agt can key in to any extn while logging in ?? how the skills are assigned?? to agent login...

Hello every one, I'm working on Meridian systems from quiet a long now and recently got a chance to get hands on Avaya system. I'm bit confuse now, over these different login modes. Will anybody explain me the number of default logins available in the system with their access levels and...

Hi BNS, I'm not able to access the above link. Will u pls mail me the pdf copy to my mail id "reachme@aventuremail.com." Thanks!!!

Hi bns, Thanks for the concern!!! If you can upload it somewhere like, http://briefcase.yahoo.com then I'll download it from there. or let me know the file size I'll empty my mail box and will confirm you the mail id. Regards,