We have a new customer that we just installed an IP OFFICE R11 for. On their previous system, they said they had the capability to Barr phones that were abusing the system from making calls for a period of time. Don't ask why they didn't fire the person.
I know we can do this from SysAdmin...
While you can have both queue position and wait time, I have found the "wait time" variable promotes unhappy callers. Stick with queue position! If I am the 2nd caller in a queue and the average wait time is 30 seconds and with my call the time keeps expanding to 2 minutes then 3 minutes....I...
We have run the Impedance Match many times over and over again, but the echo and jitter always return, perhaps the vendor is crap. This customer has the V1 cards, I wondering if the V2 modules made that much of difference.
Has anyone installed IP Phones on an IP Office with analog lines since the V2 Combo Card 700504556 and the V2 Analog trunk module was released? I was told that it would be the answer to the Echo and Jitter that caused previous installations to fail. Anyone with experience?
I have a new customer that had an Intertel system on that system to leave a message in another users voice mail it was quite simple. He simply picked up his extension handset and pressed 6 dialed the other users extension number and pressed 1 to skip the users greeting and left the other user...
R6.1
I am using only one Auto Attendant, the calls follow the programming, which is set for delay for 4 rings. The System answers after 4 rings but doesn't play the greeting - You get silence. If you press the selector codes it takes you where the system is programmed for and it sends you to...
When did the Partner ACS start synchronizing the time from the caller id info?
My customer has a R7 and they just activated caller id - the time isn't syching. Is there something we can turn on? Is there a patch?
Thank You
Thank you all for your input. Does anyone have the part number for the wall mount for the 1408. The 1608 will not work. I have lots of descriptions but no part numbers Jenne hasn't responded to our request, they are researching it and Catalyst gave us the 1600 series part number that doesn't...
Hi all! This is the first time I have sold a 1408 set. The product description said this is wall mountable and to flip the mounting stand. Now that I have the units, I do not see how this will work. Anyone have any tips or clues on how to accomplish making this a wall mount set?
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