Beat them at there own game ans set the receptionists desk as a sync server for the entire network. They come inand by the time they get the messages she/he has the palm synced up
You could use a produce from 3Com called winport
It will share a modem so that only one modems is needed and each user can call out.
As you need more modems you can put them in a pool
The type of system you are calling into will make a big differace as to the rest of the answers.
There is a technet article on this Q199656.
If you don't have TechNet go to the Microsoft online one.
Search for spam and relay
The article says that it sould be set different than what one would think just by reading the check boxes so read it carefully.
You might also look at your router and...
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