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Recent content by mrperfect
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Voicemail
This sounds eerily familiar to what we were experiencing. Our problem was traced to a problem with DTMF detection. Apparently there was an issue with people's voices (typically women) at some point during the message simulating a DTMF tone and terminating the message prematurely, and yes, this...- mrperfect
- Post #3
- Forum: Avaya: IP Office
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Leaving several messages with one call
We are using Voicemail Pro in IP Office mode. We are trying to find a way for someone to call in, leave a message, press a button (# maybe?) after leaving message to return to previous menu so they can go to another mailbox and leave a different message for someone else. System currently only...- mrperfect
- Thread
- Replies: 2
- Forum: Avaya: IP Office
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Queueing
Our IP Office queue is now set-up so that the caller enters the queue and remains there until an agent becomes available. Every minute or so, the sytem prompts "To leave a voicemail, press 1." The problem is that if no one is available to take the call, and the caller does not opt to...- mrperfect
- Thread
- Replies: 5
- Forum: Avaya: IP Office
