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Recent content by MrFooF

  1. MrFooF

    UC Module Failure to Boot

    Hello, Hard drive is sure dead. If it's a V1 as says the Part number ( the one with SATA drive ) You can try to simply replace the hard drive it by an other one and reinstall the UC Module software. The SATA SSD is a 32 Mb . I have a customer which even had run its UC Module with a 80Gb...
  2. MrFooF

    IP Office : No Audio with Avaya Communicator Softphone using VPN client connection

    Firewall blocking UDP packets ? Try some diags with a wireshark both sides. I'm pretty sure that some packets aren't delivered ;)
  3. MrFooF

    IP Office : No Audio with Avaya Communicator Softphone using VPN client connection

    Hello No audio usually means network issue. Check network routes and VPN proposals to be sure VPN clients can contact internal agents IPs, and internal agents can contact remote IPs. Also check VPN clients to be able to contact other VPN clients IP ;)
  4. MrFooF

    Monitor full of SIPDialog messages

    Closing Workplace solved the spam traffic. It's an old 3.32 version, I asked the customer first to upgrade to 3.38.1. I'll keep you in touch.
  5. MrFooF

    Monitor full of SIPDialog messages

    Thank you for your answer. If I activate SIP RX/TX Monitor just getx full of REGISTER from Avaya communicator and OK from IP Office. Still at the same rhythm of 20ms between each... Any idea of origin of this ?
  6. MrFooF

    Monitor full of SIPDialog messages

    Hello, I have a customer with workplace. ( IPO in 11.0.4.4 ) I wanted to debug some SIP calls, but Monito is FULL of Sipdalog messages, 1 every 4-10 ms ... Did some already encounter this ?
  7. MrFooF

    Mixing companding (A-law with Mu-law) on the same IPO

    Hello, No problem with mixing the codecs. I had some systems running alaw phones with ulaw SIP trunks, to avoid external transfer issues. If you have "no audio" issue, just disable direct media "et voilà"
  8. MrFooF

    IP DECT no longer accessible

    To make it simple, Use Maxthon or an old Firefox portable. This can let you have an old stuff compliant browser, without shutting down security on you alldays browser. Upgrade IP-DECT. Upload, Boot, Firmware, reboot after uploading both. You'll then be able to connect with a "standard"...
  9. MrFooF

    Alarm "Dect base station not configured with location info."

    OK, Issue was Region number on IP-DECT system must match with location in IP Office. Thank's :)
  10. MrFooF

    Alarm "Dect base station not configured with location info."

    Hello, I activated mail alarm notification. Since then I get spammed by an alarm every 5 minutes, saying "Dect Emergency alarm for line 240, Dect base station not configured with location info.|Configure location information on Dect base station." I also have the alarm in System Status. In...
  11. MrFooF

    Help understanding groups

    I personally prefer the "by call" overflow mode, so all calls are managed the same way. In group mode, if there is 2 calls, both will overflow at the same time. Assuming : - Desk A group No answer timer is 15s - Desk A group overflow timer is 25s - Overflow group is sequential, Desk B, Desk C...
  12. MrFooF

    Help understanding groups

    Th advantage of the overflow is adding phones to the ring. After some seconds, the phone in the 1st group still rings, and one of the overflow group rings also.
  13. MrFooF

    TekTips site redesign?

    I really don't like it. For example, I do Avaya IP Office... Where is it in the list ? Why isn't the list alphabetically sorted ? I highlighted all Avaya products...
  14. MrFooF

    VM Pro License > Server Edition Virtual

    If I understand correctly, you are switching from 4 independent installations each with a VMPro to one centralized Server Edition. If I'm still right, you only get 2 VMPro channels per Server Edition, when Preferred gives you 4. If you have 2 licensed Server Edition, you'll have 2 * 2 = 4...
  15. MrFooF

    IP DECT no longer accessible

    Consider also using Maxthon or download an old Firefox version here : https://ftp.mozilla.org/pub/firefox/releases/
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