Recent content by mrcaution99

I found the problem! It was the setting "drop digit rcver for outgoing audio before ans setup" This was set to "not and according the the system help file, this should be set to yes for "calling card or credit card" phone calls. As soon as I changed this it solved the problem. Thanks...

I've tried calling the conference number from different ip phones and even our analog conference phone. They all produce the same result "invaild entry" yet, if I call from my cell phone it works... I may have to turn this over to our phone vendor.... but they are clueless.... the tech has...

Well, as far as I know we have not had issues with other auto attendants. I did find that the trunks were set to have "auto inhibit until answer supervision" was set to yes. I disabled this and I still get the same results... Do I need to reboot the system? If so, that will occur tonight...

The trunks are connected to a T1. I've called my telco service provider and had them check the lines and test from their end and they can't find anything. The strange thing is that this is the only symtom. There are no other dialing problems that I'm aware of....

This is on a 3300 ICP. I can hear the tones on the phone when dialing the conference code. I've tried your suggestion of # or *. But it did not work.

To use single password login, you need to install the single signon option when installing Notes. Its an option in the custom install. Then you will need to reboot and make sure the Lotus single logon service is started. Once you have verified that the service is started, open notes, go to...

I'm having a strange problem. One of my users needs to call into a weekly conference call with AT&T. When he calls the number, the AT&T system asks for a conference ID number. When he tries to enter it, the AT&T system says it is invaild. Yet, if you dial the system from a cell phone it...

Here is a link to an IBM redbook on how to upgrade to Domino 6. While it does not cover v6.5 the steps and best practices are outlined here. http://publib-b.boulder.ibm.com/abstracts/sg246889.html?Open Also you should review the readme.nsf and the admin help files as these both have upgrade...

You might want to consider Domino Access for Microsoft Outlook. If your a Passport customer, you get this free. This will allow you to use outlook as your email client. Be warned though, Dominio Access for Outlook does not work with Outlook 2003 yet. You can also download the Outlook...

Here are a couple of links that may help you out: Lotus Security Handbook: http://publib-b.boulder.ibm.com/abstracts/sg247017.html?Open Inotes (Now renamed Domino Web Access) deployment: http://publib-b.boulder.ibm.com/abstracts/sg246518.html?Open Webmail is secure if you use https. Setting...

We are currently running v4.0.52. I'm trying to get my vendor out to upgrade us.... but as I mentioned before, they know less then I do about this system!

It goes to the hunt mbx. I'll try removing the multi-call and see what happens. I hope removing the multi-call does not hinder conferencing, as they use that a lot too. Thanks!

Hi Mitelman, Yes we are using the embeded voicemail. When you call the hunt group directy it rings the first person in the hunt group list, even when they are on the phone. (multi-call is set up on the phones) Then if they don't answer it goes to voicemail. I think the hunt group also has a...

Hi, I have a Mitel 3300 with 5220 IP phones. My vendor is pretty much clueless with setting up a system so I'm pretty much on my own. I'm trying to get hunt groups working for use with the auto-attendant. (press 1 for sales, 2 for support etc.) I have a the voicemail boxes working and it...