Recent content by motard

Hello. I am suffering a problem with the caller ID on a FXS card ports, this is when there is an incoming call the calling A number does not show all digits, for example if you are calling from a Spanish number like this 34xxxxxxxx, you can see as caller ID the number 4xxxxxxxxx without the...

Hi Ekster. Command 1919 - TEI Value --> 0 ( Point to Point ) Hope it helps

Hi Boycey9 The system is 5.7 ( no SP1 ) " Call completion flag " field is marked " A " for external calls and " I " for internal in SMDR inspector.

Hi boycey9 Yes, I think so... all the reports works fine for the agent except " agent outbound call trace ", do I need a special license for this report??? realtime supervision is enabled.

Hi surferx0 No, they are ACD agents, no calls from a different line.

I require one day report for an agent, I can see calls in the SMDR inspector for the agent, but " no data " in the status report for the same agent, there is 50 calls more or less. I don´t know the way for veryfing with network monitor, it only shows alarms....

Hello cloudbased I resummarize data agent and the problem still the same: " no data " for agent outbound call trace and smdr works fine for the agent

Any help??

Hi Supernova99 Yes, it´s enabled. The problem still continues.

Hi to all. The CCM version is 5.7 When I try to get the " agent outbound trace " reports, the result in the " status " is " no data ". looking at the smdr inspector it´s ok. Any idea????

Hello Irwin Force the RTP pass through the 3300.

Hello. when I make a tracer to a sip call from an IP Phone ( 5312 ) towards a SIP service provider, the ip address of the phone is sended in SDP. Is there any way to send as the origin the Controller´s IP in the SDP instead of the phone´s ip address ? Thanks beforehand.

Try with bleqi:equ=x-x-xx-x; and then extee.

Hi, can somebody help me?? Somebody knows if possible logging a 4420 IP phone from alphanumerical keypad assuming it obtain an IP address from DHCP. Thanks beforehand.

TCP 5060