Recent content by Morrack

Check out vmobile for blackberry, you can find it in app world. Peter Sherwood Morrack Consulting Affordable World Class Off-site Backup! www.morrack.com

First time I configured this, I was puzzled about why it wouldn't work for me in spite of setting it up exactly as directed in the manual. If you have the Unit/Broadcast Address (drop down in lower left corner of Select IP Office dialogue box) set to anything other than 255.255.255.255 this...

Determine if you have any trouble with site to site internal extension calls. Dial an extension at one of the sites from the central site, and stay on the call for a while. If you experience trouble on that call then the PRI is probably not guilty. You need to ensure that every single network...

Ok is there some known bug here I'm not aware of? Why would it matter if they left it as 0? Unless there are empty trunk ports also set at 0 of course. But as long as all the active lines are the same line group I wouldn't expect 0 or 1 to make a difference...? Peter Sherwood Morrack...

do you have a second combo card on that system? If both stop working at the same time I would also be mildly suspicious of the combo card. Also, I'm sure you've done this but make sure you double check and test your cabling from the IPO to the viking module (both ringer and paging...

Just for giggles try it on a laptop (different one than you've been using if possible) on the same LAN segment as the IPO. Peter Sherwood Morrack Consulting Affordable World Class Off-site Backup! www.morrack.com

brainey1 it appears to have worked out ok for me on one unit I have that was still in the entitlement window. amriddle01, excellent, you must be breathing easier now :) Peter Sherwood Morrack Consulting Affordable World Class Off-site Backup! www.morrack.com

assist24, I've been trying to sort all this out the last few days also. If I've understood all correctly (not a guaranteed thing mind you) then yes the problem is that you didn't make a phone call before upgrading to R8.0.18. The 90 day entitlement period doesn't commence until you make an...

Weird. Reinstalled VMPro the other day to no effect. Provisioned another machine with VMPro, told the IPO to use that instead and now it's working fine...? Any guesses on what might have gone wrong on the first PC? I'd like to get them running back on that machine again. If I have to I'll...

Negligible. Peter Sherwood Morrack Consulting Affordable World Class Off-site Backup! www.morrack.com

RATS. This wasn't the issue (this time anyway). I removed VMPro, rebooted, VNC'd in and reinstalled VMPro, rebuilt the callflows and got the exact same thing. Any other ideas? Peter Sherwood Morrack Consulting Affordable World Class Off-site Backup! www.morrack.com

Ok, thanks. To your knowledge is VNC or similiar ok? Peter Sherwood Morrack Consulting Affordable World Class Off-site Backup! www.morrack.com

FYI, the VMPro is running on an XP Pro SP3 machine. Peter Sherwood Morrack Consulting Affordable World Class Off-site Backup! www.morrack.com

What? I use remote desktop to manage this system almost exclusively. This can cause problems? Peter Sherwood Morrack Consulting Affordable World Class Off-site Backup! www.morrack.com

Same problem happens when dialing through the AA internally. Setup a short code to go the AA, dialed from an internal phone, dialed an extension, system read a single digit press as two of the same digit. Tried rebooting the IPO and the VMPro machine. Anyone have any other thoughts? Peter...