Recent content by monacom

e.g. call comes into 5000 which is labelled Company A and is a X port. It has a time of day cover path that goes to reception during the day and voicemail out of hours. During the day 5000 rings on the console with the name Company A it then overflows to the 4624 next to recpetion as the...

Hi all, Have a bit or a weird one where you call a pilot number that goes to the softconsole it doesnt get answered so it overflows to the 4624 on the desk next to it. It displays then name at this point so you can answer the call in the company name. If you miss this call or check this call in...

cheers guys, will sort this today

4.1 if I remember rightly *17 gets engaged and messages, Listen gets "not compatible" If a POT calls the 1616 it goes to the 1616 voicemail. If the 1616 calls the POT it gets engaged or not compatible. Your assistance is much appreciated

just the default 4 I think, Im not back into the office till tomorrow.

Good morning all, I am having an issue where I have 2 1616 handsets logged on and they can call each other but can not call the internal voicemail by pressing messages and listen or *17. Also they can not call the POT I have attached But on the analog handset I can call voicemail and when I...

Howdey, Anybody had any experience of the subject??? I have set it up as per the manuals but the calls are not flowing to the next caller. It seems to just answer no matter what the state of the endpoint rather than getting an answer machine realising its not a real person then flowing on...

Thanks for the repsonse but I thought this myself. So I have tested it in a metting room abd still no joy

Hi People, I have a meet me conferencing vdn, vector with announcement that works perfect. BUT When trying to join from an analog device or from a digital phone that does not have the mute button pressed while on speakerphone I get no announcement, just that space sound. If I do it from...

Thanks Jaynec, But this doesnt resolve the problem either. Any further assistance is much appreciated. The phones that wont load the new firmware are 4602D02A-2001. The newer phones that do load the firmware are 4602D02B-2001. I wondered whether older versions of phones had an issue with the new...

Hi guys, Has anyone found any issue with upgrading the firmware on the 46xx phones from 2.3 to 2.7. Basically if I reset values. Th ephone still gets the 2.3 bin and even if I remove all of the 2.3 bin then it will never pick up the newly donloaded 2.7 bin. Just cant work out why it wont...

Please can someone explain step by step how to use ASA on the modular messaging. Any help is much appreciated.

I was able to login into my Usupervisor account 2 days ago and have come back to work and tried to log back in and it comes up with the login screen with my login name and server address in it but no server name, login or password beside where I type it just has two dots. This then stops me...

Howdey People, Please can someone advise me on how I can make the system prefix the received and missed call list with a 9 on a 2410 handset so that the user doesnt have to press 9 then the number from the list. They can just press the number without ending up at switchboard. Any tips or...

Anyone got any clues as to why the tima and date is not showing on my 2420 handsets. It was working prior to a maintenace swap out of the ip403. Any thoughts are appreciated. Cheers