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Recent content by miteshb

  1. miteshb

    CRM Solution Helpdesk

    Thanks Joe, These were helful pointers. I do not work with Peregrine products per se but I am evaluating these products to understand what are the do's and don'ts of these products we should keep in mind to avoid implementation delays. Thanks Mitesh
  2. miteshb

    Just Certified in ICW

    Anybody has experience implementing other Peregrine tools. I am evaluating Peregrine products (AssetCenter, ServiceCenter and Get-Resources, InfraTools IDD, IND and RemoteControl). I would appreciate if you could share some of your experiences like if you have come across any implementation...
  3. miteshb

    Purchase of Tivoli ServiceDesk by Peregrine

    Hi, Now that Peregrine is going to acquire Remedy, the whole equation would change. Could you provide references for the market share data. This is not exactly a reply to your thread but I am evaluating Peregrine products (AssetCenter, ServiceCenter and Get-Resources, InfraTools IDD, IND and...
  4. miteshb

    Help with Peregrine AssetCenter API's

    Hi Shazza, This is not exactly a reply to your thread but I am evaluating Peregrine products (AssetCenter, ServiceCenter and Get-Resources, InfraTools IDD, IND and RemoteControl). As per your thread, I gathered that you might have some experience in these products. I would appreciate if you...
  5. miteshb

    CRM Solution Helpdesk

    Hi Joe, This is not exactly a reply to your thread but I am evaluating Peregrine products (AssetCenter, ServiceCenter and Get-Resources, InfraTools IDD, IND and RemoteControl). As per your thread, I gathered that you might have some experience in these products. I would appreciate if you could...
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