Hi Jessica,
This may seem like an obvious question but does the user have an R: drive mapping with 'write' permission to that location?
If you can give me some idea of what you have already tried to troubleshoot I may be able to come up with some other things to check.
Regards,
Millie
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.