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Recent content by MikeSayers

  1. MikeSayers

    911 bad CLID-how did this happen?

    Argh, there are about 150 phones around here using CLID 0; no way to make the console use # 1?
  2. MikeSayers

    911 bad CLID-how did this happen?

    You mean the TN? REQ: prt TYPE: tnb TN 0 1 9 0 DATE PAGE DES TN 000 1 09 00 VIRTUAL TYPE 2250 CDEN 8D CTYP XDLC CUST 0 ERL 0 SGRP 0 SETN 000 1 09 01 ANUM 01 IADN SSU 0000 ICDR ICDD ABAN ABDD CPND CNDA AADN DNDI DNDA DAPC DAPA LANG 00 KEY 00 BVR KEY 01 BIN KEY 02 EES KEY 03 MDT KEY...
  3. MikeSayers

    911 bad CLID-how did this happen?

    Got an email from our telco saying they received a 911 call from our PRI that IDd as xxx-2999, which is not in our DID ranges. The call was made from the attendant console. What happened, and how do I prevent it from happening again? Relevant(?) data below, let me know if you need anything...
  4. MikeSayers

    Problem with FDN chain to voicemail

    Setting that on the 500 fixed it, THANKS!
  5. MikeSayers

    Problem with FDN chain to voicemail

    Here's how this is supposed to work: Someone calls 2121, rings 4 times, goes to 2600, rings 4 times, goes to 2200 which is voicemail. If I call 2600, it rings 4 times and goes to voicemail OK. If I call 2121, it rings 4 times, jumps to 2600 and then rings forever. What's wrong? DN 2600 TYPE...
  6. MikeSayers

    Forward External during power outage

    Not activated at phone, no power to phone, no easy way to accomplish this.
  7. MikeSayers

    Forward External during power outage

    Guys, newbie here, I know just enough to be dangerous. Tell me why this doesn't work or suggest an alternative. We've had a power failure in our main building. Satellite buildings are still powered, PBX and servers are on a (diesel) generator. Folks who work in that building need their phones...
  8. MikeSayers

    Noob question: inward numbers vs extensions

    Thanks guys! I found the documentation of the DID ranges. Yes, our site uses CLID tables. I learned how they work, and cleaned up a few extensions that were IDing incorrectly (ENTRY # was wrong). All is good.
  9. MikeSayers

    Noob question: inward numbers vs extensions

    zstic78, that's it! Thanks. Turns out there's 3 exchanges.
  10. MikeSayers

    Noob question: inward numbers vs extensions

    I'm a total noob on this system, just hired and inherited from a guy who's gone. Between the documentation and sites like this one, I have the console down good enough to get by. Here's my question: Extensions are dialable from outside; for example calling 321-2222 from elsewhere will ring on...
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