Recent content by MikeeOK

Not all of tit, I couldn't access Commercial tools over the weekend but can now. Can access everything else i try but not the main page.

Is this on HyperV? I see there is an issue with one one Ethernet interface configure on HyperV

Hmm you say the short code is pointing to the ARS but then you say its line 17.From what you are saying I would have thought it should work but there must be something missing. Can the users in the call centre dial extensions on the IPO? Do you have System short code ?/Dial/./50 Main? This is...

A couple of questions. IP500 or server? Are remote workers using PC or Mobiles? Do you have a requirement for TLS? Is there VPN infrastructure for the remote users currently?

Where is this short code? User, System or ARS? If its user or system is it pointing to ARS? What's the shot codes on ARS? If its in ARS what's the sort code pointing to it? What's the 7 for? I assume this is an R11.1 system? And this relates to your other post? Is this why it didn't work...

It would be nice if we had an option to map a MAC address to an extension number to save the users needing to log the phone in, but nope. I would be very happy to be proved wrong on his

Do you have an incoming call route form the Contact Center? If you do have a look at the SIP traces to understand why its being rejected. If you don't add a wildcard incoming call route

@ msalvary thanskf or the suggestion I looked up the NoUser Source number and found ENABLE_J100_FQDN I loaded this and it updated the 46xxsettings file, so the phones are now using the systems FQDN, Pity I didn't know about this when I first set them up. Thanks for the insight. :-)

@ tac84 Yep system generated 46xxsettngs as well as the 46xxspecials. The file is right if I default the phone, the fiel works fine.

I gave it a go and it works the same as SIP_CONTROLLER_LIST= in the 242 options. So doesn't resolve the problem. To be fair I am not surprised I believe the intent is for the phone to get the SIP proxy address from the 46xxsettings file not form DHCP.

@ msalvary No, whats is the option to use?

We have a site with about 1800 J100 phones and need to change the IP Office IP address. We are actually migrating the phones from one IP Office to a replacement. The site doesn't have internet access for the phones so I can't use DES, even though I doubt that would help. (Server edition...

With the amount of time you have spent on it surely it would have been cheaper and faster to just get the upgrade licence. Essential edition license R9.0 or what ever version is not an upgrade licence. Only time I have ever seen this happen is when there has been a call made when the system was...

Fairly sure you cant get Listen to do what you want Have you thought of using Voice Question instead? the only difference I can think of is you can press any key during the recording to follow the next and you will here a beep at the start of the recording

Looks like its fixed. I had to remove the matching short codes in the system short codes and as long as the longer short code (61XXXXX) is first in the LCR then it works as I wanted. Yea!!!