Recent content by mcsgary

In programming the buttons for a 4025 telephone set in Form 09, I am trying to find out exactly what an "Internal" button is. I have searched through my original documentation that came with the system, but cannot find out what function I have when I program an "internal" button.

I am not a Nortel man, but I recently had a similar problem with a Vodavi Starplus System. I had the operator extension programmed like I had all of the other phones for Forward to Voice Mail on Busy or No Answer. For a regular station user, this is fine, but for someone that might receive calls...

Howard, I will see if I can help. First of all, I have no experience actually connecting a sla to the STS. The STS comes with two modular plugs on the side of the KSU for providing two single line analog ports, stations 148 & 149. Single line cards can be added to provide 4 analog stations per...

you need to upgrade your eproms and the only way to do that is to contact Vodavi and buy new eproms from them, and you have to be a registered dealer to do that. I think you must be an interconnect to register, but there are no minimum purchases required for this, but contact Vodavi to be sure...

get into programming at Ext 10 press on/off and dial **5623 Then dial *05XX, where XX is the station number of the phone you are wanting to give access for a CO line. Press the flexible button you want to put the line on. Dial 2X, where X is the line you want to assign to the button, ex...

First of all, it would be nice to know what Starplus System you are working with. If I knew that, I could probably help you. Basically, it depends on what line group your CO lines are in. Not all Starplus systems use 9 for outside line access from a sla. Some use 81 for group 1, 82 for group 2...

I install Vodavi telephone systems and have found out there is a glitch in the DHS systems that will cause one or all stations to have an incorrect date. I am not sure of all of the details, their tech support people don't volunteer a bunch of information. What he told me was that they had heard...

You don't need any special software. I have a 4896 at my church and I dial in remotely using Hyperterminal, Wincomm or Procomm. Hyperterminal works great. Just set it up for 8,1,N and 2400 baud. If your in house system has single line ports, plug your modem into the single line port and set...

I have now installed a Starplus STS. It was a pleasant experience and I learned some things. I have used Vodavi products since 1984 when I went into business. All of their systems are reliable !!! I especially like the Digital Electronic Systems they used to make. Have a 1428 in my...

Actually, this question is for fonehome. I am a vendor and am interested in any information you might have about the STS as it applies to your reply. Do you have experience with problems like you referred to? If so, would you share them with me? I haven't installed a STS yet, but have a customer...

I have a Starplus AVP Jr 2 port voice mail system and the hard disk crashed. I had backed up all of the data files, but when I reinstall the files and try to run the program, there is apparently a "key" needed to reinstall the system. I have contacted Vodava and they offer no help. I...

If you are talking about remote access to the 1428, maybe I can help. I currently am working on that with a 1428 in my shop. First of all, I find two errors in the manual. The first error is for the remote admin. password. The manual says it is VODAVI. I actually had to enter 3226VODAVI to gain...

I have been using Starplus for some time and have never encountered this problem. I have a 616EX and a 616Flex in my shop, and after I read your message, I tried using both systems and was able to star69 (call return) on both systems. First of all, what is the station class of service for the...

I hear exactly what you are saying. I do not feel comfortable fooling around with the hard drive. The problem is that I have nothing in this voice mail system and I have already installed a new Voice Messaging system for the customer. So, I don't really have a "need" to fix the voice...

TouchToneTommy, You are the man. I was able to connect my laptop and get into the system. Hurrah!! p1zza didn't work, but the serial number did. I was able to test the speech cards and the hard drive. More help if you can. The speech cards tested OK. The hard drive had some errors. I assume it...