Recent content by McGruff753

Would it be possible for you to post the report details or programming? Thanks.

It does not limit you. We exceed it darn near on a daily basis.

Start in the class of service. See if you are set for on switch, local or long distance on your outdial.

Anyone know how I can see the maximum simultaneous agent log ins there were? We have a set number of licenses and I need to see if we are exceeding those as well as what time of day. Thank you.

I used either 3.0 or 3.1 without too much trouble on XP. Just had to program the F5 key to use with Meridian Mail

Anyone using Noble with Aspect? I've been told Noble doesn't do a cold transfer. Is this true? Or is there a work around? Specifically, the agent using Noble is trying to transfer to an Aspect extension (not sure if they are on Noble or not) and leave the call in their voicemail.

You are using several of your 5 series numbers. That's the conflict. 5000 5013 5017 5042 5050 5051 5113 5117 5200 thru 5215 5217 53 (Whole series) 5555 56 (Whole series) 57 (Whole series) You cannot make a CDP entry of '5'unless you can see '5' in your LUDN printout.

That's kind of what I thought. Thanks for confirming my suspicions.

I have a supervisor with agents in 2 different agent groups. Group 87 takes calls on application 488, but agent group 83 gets calls in applications 488 and 489. She is asking if she can see what appliction calls the agent is talking on. I couldn't see how to do this in the table field. All I...

The server must have been down. It works for me now. Thanks.

CLIS is YES. Next possible source?

Hmm, I cannot open the link.

Well, the CLS additions did not do the trick. On to the CDB?

John, Here you go. CLS UNR FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPD STSA MWA RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1 POD DSX VMD CMSD CCSD SWD LNA CNDA CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD ICDD CDMD LLCN MCTD CLBD AUTU GPUD DPUA DNDA CFXA ARHD CLTD ASCD CPFA CPTA ABDD CFHA...

Extra information: This request is for the local carrier loop. The long distance carrier loop already has an active D-Channel on it and we can see the other 'networked sites' calling us. I guess there is supposed to be something in LD 22 in package features I'm supposed to check, but not real...