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Recent content by MaximusBrian

  1. MaximusBrian

    Inbound call delay

    wanted to update this thread to close it. after tracing the calls coming in to the trunk, turns out the provider didnt remove the old ip from the previous ISP. instead they added it to the end. once we got that figured out, they removed it and it immediately fixed the issue and the IPO is...
  2. MaximusBrian

    Inbound call delay

    hey guys, these are SIP trunks (American) terminating to the IPO. i had fun with POTS lines years ago lol. under the "Line" category -> SIP Line 17 -> ?? snowman50 - which specific line setting? SIP URI?
  3. MaximusBrian

    Inbound call delay

    point taken, let me clarify better. please let me know if there is more clarification needed. System 1: setup: IPO R11 w/ VMPRO issue: when call comes in, it takes 8-10 seconds for the AA to answer. I was looking around for settings that may control that but didnt see anything. from an...
  4. MaximusBrian

    Inbound call delay

    Hey guys, I am a bit stumped on this one. setup: IPO R11 w/ VMPRO issue: when call comes in, it takes 8-10 seconds for the AA to answer. I was looking around for settings that may control that but didnt see anything. test: setup: IPO R9.1 w/ VMPRO (test machine) notes: when you dial a DDI...
  5. MaximusBrian

    DSML-Provider-1-127.0.0.1 Failed Mar 28, 2022 7:31:49 PM Global resynchronization failed

    which id was the issue to reset the password for? I am stuck in the same situation.
  6. MaximusBrian

    remote phones extn to extn audio issue

    @gwebster - i would like to have it work the way intended, thank you for pointing me in a direction to start. question, is there certain ports to open for this? in the asa, it is setup for the traffic from the voicevpn group to access the ipo on the private subnet thus the phone being able to...
  7. MaximusBrian

    remote phones extn to extn audio issue

    @kwing112000 - thank you! that did the trick. if anyone else runs into this issue: go to extension -> select the h323 extension -> voip tab -> uncheck "allow direct media path
  8. MaximusBrian

    remote phones extn to extn audio issue

    @icet500, direct media has been disabled from the inital sip trunk configuration @janni78, on the asa, intra and inner communications are already enabled. on another note from this thread, https://www.tek-tips.com/viewthread.cfm?qid=1802114 derfloh (TechnicalUser)10 Apr 20 17:04 This route...
  9. MaximusBrian

    remote phones extn to extn audio issue

    hey guys, trying to figure this one out. setup: -ipo v9.1 r12 behind a asa 5520. -9608g phones are being used by people from their home via ipsec vpn through the 9608g testing: for remote users, they can receive calls via ICR, dial out, get calls via VMPro with no issue. summamry: currently...
  10. MaximusBrian

    R9.1 twinning / onex mobile

    hey guys, One feature im trying to use but not working as intended is twinning when logged out/off. setup: In manager under user-> some user -> mobilty -> mobility features, i set a cell number with prefix to dial out under twinned mobile number (mobile twinning is NOT checked) and check the...
  11. MaximusBrian

    One-X portal (Server 2016)

    As an update the way i got this to work was to run communicator on the physical laptop/desktop and use the onex portal when a user is logged in to their VPN/RD account. Using the onex portal, the user can make/receive calls through the portal via communicator as the phone.
  12. MaximusBrian

    One-X portal (Server 2016)

    Hey guys, have a question, trying to figure this one out. SETUP: IPO 9.1 with preferred, vm pro & one x is setup and running smoothly. ISSUE: for users that are permanently remote, what would be the best way for them to be able to dial with a headset connected through VPN. STEPS TAKEN /...
  13. MaximusBrian

    IPO 500 v2 r9.0 to r11

    thank you. yes, i read that after it booted in basic mode and figured out i missed that step.
  14. MaximusBrian

    R7.0 to R11.0 upgrade

    as an update, it booted to basic mode and gave error "ip office is unusable until release licence is added" in monitor. i had to switch it to standard mode, load the plds file (even though it was in the primary folder) & the config file exported prior to upgrade and rebooted. system came up but...
  15. MaximusBrian

    IPO 500 v2 r9.0 to r11

    thank you TTT, that did the trick. i missed the part about the config part so the system booted in basic mode and gave error "ip office is unusable until release licence is added" in monitor. i had to switch it to standard mode, load the plds file (even though it was in the primary folder) &...
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