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Recent content by max1017

  1. max1017

    Conference call not showing extension‘s DID number.

    thanks kwbMitel, the user only use conference key to setup conference call. Is that other way to make it happen?
  2. max1017

    Conference call not showing extension‘s DID number.

    A 3300 using T1 with DID number for outgoing trunk, extn 123, Full digit is 25017123, when 123 want to put third people in to conference, CLID 25017100 will showing on the called party‘s mobile (25017100 is prime number of T1 Trunk), when he put fourth people in to conference, it will show...
  3. max1017

    Any Mitel VoIP VLAN/QoS requirements or preferences for switch.

    Thanks both, Of course I know the cable from PC port should plug to PC or notebook, But some user just don't have those knowledge, i can't one by one to teach them, so I hope I can change some network setting to prevent it happen again.
  4. max1017

    Any Mitel VoIP VLAN/QoS requirements or preferences for switch.

    I am use it for 3300, any suggestion on how to programming the switch? I have build a vlan for voice and vlan for data, user will plug the cable to PC port behind IP phone to get in data vlan. somehow, they try connecting the cable like this: (first lan port on the wall)---(Mitel IP phone)----...
  5. max1017

    Any free SIP client on IPhone & Android are good compatible on MBG?

    I mean the outgoing truk is T1 and the sip client working intermitently. I try to use ISphone on Iphone, and x-lite on pc. they are in the same network,both calling same number, but ISphone working intermitently, x-lite working good. Is it mean is the SIP client's problem? sould i bought Bria...
  6. max1017

    Any free SIP client on IPhone & Android are good compatible on MBG?

    I have try few apps. isphone ,VaxVoIP. it can make internal call,then i try to call outgoing trunk, it work but some time it both way no sound. Do you have any experience on this situation? any good suggestion on apps? Thank you!
  7. max1017

    Login Voice Mailbox.

    thanks kwbmitel and Supernova99, the entn number same as mailbox, and sure all the vm port member in vm huntgroup, I check vm port's cos, cov VM port already is yes! I try to clustering 2 mitel system, but i forgot they have same number of VM port,so system have sync error, therefor I have to...
  8. max1017

    Login Voice Mailbox.

    this is embedded voice mail on 3300 and 5312 IP phone. When there is voice message in-box, if 1) directly press the message button without pick up the handset, it needs to do the following to hear the message: Read message -> Call -> * -> ext.No. -> password 2) pick up the handset, it needs...
  9. max1017

    Access NuPoint Voicemail Box

    when I got a voice message, my IP phone 's message lamp on, then I pess the message key, the monitor show "Call HCI reroute" * = Erace #=Call. i need to press # to dial to Voicemail system. How to skip this procedure(press # to call), when I press message key, the phone can help me directly...
  10. max1017

    How to read diag.dat to findout MWI problem?

    HI kwbMitel, i tried to delete and recreate the Mailbox, Nextday, still turn on in the morning. I saw on mitel forum,it recommended logging into the system on port resetting voicemail ("iPVM_Stop" at the prompt, wait a couple of minutes, then "iPVM_Start"). but where can i type iPVM_Stop...
  11. max1017

    How to read diag.dat to findout MWI problem?

    each morning the lamp is on but no message, i have to login to Voicemail then trun off the lamp. 03/01 08:46:59 INFO 8483-15 mwi: vb_dial[#909866] What can i do for next step? Thank you.
  12. max1017

    How to read diag.dat to findout MWI problem?

    I have a problem is my IP Phone's VoiceMail LAMP turn on each morning, I searched in forum I should download diag.dat file from 3300 to diagnosis my problem. But I really no idea how to use those information. Problem extension is 9866 02/28 15:51:39 INFO 2403-03 VT_ON:0 02/28 15:51:39 INFO...
  13. max1017

    Greeting before a call?

    it is work, Thank you.
  14. max1017

    Greeting before a call?

    i try this way, call 123 --> menu node mailbox play greeting ---> time out --> operator extension(124) also is cs'department i think it is acceptable, but the greeting can it set just play one time, then timeout in half second? THANK YOU!
  15. max1017

    Greeting before a call?

    6160 Do you mean Intelligent Queue? if yes, i have to buy Mitel Contact Center? coz i just want to record one sentence exactly like "Your call may be recorded", but only 5 user in CS need this greeting, it maybe too powerful for my situation. Is it have another way to do this function? Thank you!
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