Recent content by mascoloj

That solved the issue! Setting the ring mode to collective call waiting was the answer. Thanks for your help in this!

There are 3 call appearances on her phone. The first one is the only one ever used though. I just set the ring mode to collective call waiting and I will test it shortly.

I have an issue I cannot figure out the answer to. We have an IPOffice 500 with Voicemail Pro. Our receptionist is only getting 1 call at a time on her phone. Any additional calls that come in while she is on the phone will go to voicemail. I'm trying to set it up so that the additional incoming...

Okkie26, was your answer for the Prefix number or for the ARS table. The ARS table allows a # for the code and the way I understand it, this is how the phone system determines how a number is actually dialed.

This was determines by management and at this time I need to know if we can work with it on the incoming calls.

We recently changed our IP Office settings so that instead of dialing a 9 to grab and outside line, we now dial #. The reason for doing this was to alleviate an obscene amount of 911 calls being made accidentally and a very frustrate police department. In any case, using # is working well. What...

Thanks for your help with this AACon. It was very helpful and I now have it set up and working. Thanks again!

Is this not "do-able"?

I meant to say Dial Paging, not Page Dialing!

My organization would like to figure out a way to have a button on a phone which when pressed would play a pre-recorded message to other internal phones. I can make a Page Dial happen easy enough but I cannot figure out how to get a pre-recorded message to play to all phones. Any ideas out...