Hi Dwalin,
I also have this problem, however can you explain what the green feature sa7311 is, as this may solve our issue too. Our suppress ineffective call attempts is already turned off and we are unable to see calls that were unanswered.
Any further indformation would be useful.
Thanks
I am using Reports Designer and having problems when summarising certain fields.
I am wanting to select agents from multiple skills but only want to show one record for each agent. I am selecting data from the CAGENT table and want to create the following statement:
select LOGID, WORKMODE...
I am using Reports Designer and having problems when summarising certain fields.
I am wanting to select agents from multiple skills but only want to show one record for each agent. I am selecting data from the CAGENT table and want to create the following statement:
select LOGID, WORKMODE...
I am using Reports Designer and having problems when summarising certain fields.
I am wanting to select agents from multiple skills but only want to show one record for each agent. I am selecting data from the CAGENT table and want to create the following statement:
select LOGID, WORKMODE...
I am also having a similar problem i.e. I'm getting the same error message.
I am wanting to select agents from multiple skills but only want to show one record for each agent. I am selecting data from the CAGENT table and want to create the following statement:
select LOGID, WORKMODE...
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