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Recent content by Marplatense
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Dapplication vs. Skillset
Hi everyone. I'm trying to check some numbers and for that I'm joining dApplicationStat with dSkillsetStat tables (I'm using Timestamp field and ApplicationID field) I can see that in both tables I have the same amount of Answered Calls but I find that the Abandoned Calls are different. At...- Marplatense
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- Forum: Nortel: Symposium call center solutions
