Recent content by MarkDv

Attached Call data disappears after 3 min give IVR msg fm Call Pilot we are on CC 6.0 TAPI 3.0 and CP 4.4 Mark Dvoracek Formerly Sprint, Wiltel, Pac Tel, You Tel, I wont Tel!

Use ICE Trace tools to verify multicast. Is your network Cisco; if so the default address will have proplems change it. The address in quesion is on the 4.2 server. Mark Dvoracek Formerly Sprint, Wiltel, Pac Tel, You Tel, I wont Tel!

Do any Real Time Displays work? Mark Dvoracek Formerly Sprint, Wiltel, Pac Tel, You Tel, I wont Tel!

I have never tried this but you can go to fat client users> Last name administrator First name web > Desktop and reset the password and then it should be password, or just call your vendor if you didnt change the password they may have. I'd like to stress I have never tried this if you have...

I solved a TFE problem 2 weeks ago by bumping up the Calls per hour in Stat Config> Hist Stats> Parameters. BEFORE you change this calcuate your required database so as not to exceed youe actual. You may need to play with some other statistics. It solved our TFE high traffic problem. Mark...

For Cisco Users read the following excerpt. Its wordy but basicly change the default address in the 4.2 server. If you need to discuss with the network folks youll need all of this. Real-Time Display timeouts,- The SWC RTD will timeout on clients PC (SWC is ok). You will see the display go to...

If this is where youre talking about I've have phantom DN's 1004435 and included them in the VSDN table... Have you tried that? Give IVR 4999 with treatment 1004435 If Time of day = 07:00..11:59 Give IVR 4999 with treatment 2004435 If Time of day = 12:00..18:00 Mark Dvoracek Lowes...

Post a script mabe I can Help. Mark Dvoracek Lowes Companies Inc. Formerly Sprint, Williams, Wiltel, Pac Tel, ect....

cm6043 LD 135 or 137 DISP ALL for you. And for the forward override assign CFHO feature code in LD 57 and CFHO in the CLS of the secretary, everyone with CFHO in their cls can use this little known about gem. Mark Dvoracek Lowes Companies Inc. Formerly Sprint, Williams, Wiltel, Pac Tel, ect....

LD 137 or 135 DISP all. Mark Dvoracek Lowes Companies Inc. Formerly Sprint, Williams, Wiltel, Pac Tel, ect....

Do you have ND2 in the RCAP field of the D-Channel?

Use the ACOD of the LD Trunk group on that phantom, also cfxa & AUTD in the cls of the all TN's involved.

You can do it with CTI. VB bit maps can controll MLS via CT Connect or you can use TAPI/SP. There are tool kits available in the Developer program which we have used that are good. If you are unable to do it yourself, youre gonna need a good budget to get it done.

RLOGIN ? Can you get more specific? Are you using a regular Telnet session? Or do you use special software? Any NTP reference would be helpfull. Mark

If you wish to use NCOS. NCOS's have a "FRL" Facility Restriction Level assigned in LD 86 (PRT NCTL). If the NCOS/FRL of the LD route (LD 21 PRT RDB) is greater than the NCOS of the phone the call will be restricted. You must have CTD in the CLS of the phone for this to work.