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Recent content by Mark Ka

  1. Mark Ka

    SV9100 cascade incoming calls

    Hi CoralTech, Can you explain the process to accomplish it with Virtual Extensions?
  2. Mark Ka

    SV9100 cascade incoming calls

    Hi Ozzie, I'm all ears, can you explain loopbacks more?
  3. Mark Ka

    SV9100 cascade incoming calls

    I photoshopped out the received number. It is our main phone number in though. PC Pro looks like another piece of software to purchase. Unfortunately, probably not happening.
  4. Mark Ka

    SV9100 cascade incoming calls

    Well I am convinced if I need changes this involved, bringing in help the first few times is a good idea. Here's 22-11 though: Target 1 is a 1, target 2 is a 0. Line 11, Fall over IRG is checked. 22-12 DID Fall over IRG, that table has all 1's entered.
  5. Mark Ka

    SV9100 cascade incoming calls

    300 + 301 are in ring group 1, and 301/2/0/5 are in ring groups 2 and 3. Here's what 22-05 looks like: All of the trunks have a 1 entered under the mode columns, even those not visible. Does that mean only ring group 1 is being used? Another question, I am fairly certain extension 300...
  6. Mark Ka

    SV9100 cascade incoming calls

    Thanks, That does sound like a bit of work. I have another question, I attached two screenshots of our current group ring setup. Image 1 is 22-04 rg1, then rg2 and rg3 are setup the same, in picture 2. 301 is the operator, 300 I believe rings a group of phones, and 302, 305 are actual...
  7. Mark Ka

    SV9100 cascade incoming calls

    OK, I've been handed the job of managing our phone system. I have the installer level password. We have a SV9100. Here's what I'm being asked to set up. Currently, incoming calls ring a group of phones, if the operator does not answer, or she is on a call already. They would like it changed...
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