Recent content by March71

Ld 21, prt Net_data and look at clid. It's sending out a preset number, in this case = 7696

It seems that dialing 853-1212 or 555-1212 for time announcement has already been discontinued. What do you guys use? Thanks in advance.

just my 2 cents if lines ring on two different exts., calls will fna to the mailbox of the lower numbered ext. that's why it goes to 230's instead of 240's mbox. that is why 221 is usually assigned as the operator with the general del mbox.

maybe: 1. replacement power supply is bad, or 2. software daughterboard is bad. good luck!

Yes. Go to Voice Administration --> Voice Security Options.

i checked the NTPs, there's no FFC for transfer. maybe a conference FFC will work?

does EVERYONE in the opt61 have this problem? or is it only with one person?

you can do it two ways: 1. "the not-so-easy-way" Set-up a Central Answering Position (CAP). The CAP is an alternative to the M2250 and must be a 2616. You set-up an ACD queue with the CAP as an agent. Operator logs off the CAP queue --> queue on nite --> call answering is controlled by the NCFW...

if i'm not mistaken, only an opt 11c has a "dongle" ?? is this what you need? Set system ID Each Meridian 1 system has a unique system ID number (SID) selected from 0000 to 9999. The 4-digit ID number can be printed or set by the following commands. To print the current SID: TSID sid To change...

The same thing happened to me a few months back. I had to replace the daughterboard, re-install the software, then re-install the database. good luck!

arugg, you mentioned that you "have issues with new sets" ( i'm assuming its newly programmed/installed sets?) - have you done a side-by-side tn comparison with the "old" sets?

If you call the number for the trunk hooked-up to tn 2 4, where does the call go? or who picks it up? The lines that get tied-up, is it always the same dialed dn? Maybe an unsupervised transfer or conference?

have you tried forwarding all 3 helpdesk phones to voicemail after 5 pm?

John, I've done NCFW on an ACD numerous times. On some it works on others it wont - on the ones that it won't work, I get a fast busy. My question is, where do I fix it - in LD 90?

the customer wants to hook-up the CPilot to his LAN and enable him and us to maintain his system remotely through the internet. the question is, which port does he turn-on on his router or firewall to enable this? he already gave me a private ip address ( 172.16.10.25 ) which i changed in the...